Radcom

Radcom Technologies offers a range of communication solutions designed to meet the diverse needs of businesses across various industries. Their cloud-based telephone solutions, premise-based VoIP telephone solutions, converged IP and digital phone systems, and data cabling services are aimed at businesses of all sizes, from small and medium-sized enterprises (SMEs) to large corporations. According to the vendor, professionals and industries such as law firms, accounting firms, consulting firms, healthcare facilities, educational institutions, financial services providers, and retail businesses can benefit from Radcom Technologies' communication solutions.

Key Features

Cloud Based Telephone Solution: According to the vendor, Radcom Technologies' cloud-based telephone solution provides businesses with a reliable and scalable communication system. This solution allows employees to make and receive calls from anywhere with an internet connection, offering flexibility and mobility. It includes features such as voicemail, call forwarding, call recording, auto-attendant, and integration with other business applications.

Premise based VoIP Telephone Solutions: Radcom Technologies offers premise-based VoIP telephone solutions that leverage existing IP network infrastructure for making and receiving calls. The vendor claims that these solutions provide advanced features such as video conferencing, unified messaging, presence management, and integration with CRM systems. Businesses have more control over their communication system and can customize it to meet their specific needs.

Converged IP & Digital Phone Systems: According to the vendor, Radcom Technologies' converged IP and digital phone systems combine the features of both IP and traditional digital phone systems. These systems provide businesses with the flexibility to choose between IP or digital phones based on their requirements. Features include call routing, call forwarding, call waiting, conference calling, and caller ID.

Data Cabling: Radcom Technologies provides data cabling services to ensure a reliable and efficient network infrastructure for communication systems. The vendor emphasizes the use of high-quality materials and adherence to industry standards to ensure optimal performance and minimal signal loss. Their services include installation and maintenance of structured cabling systems that support data, voice, and video transmission.

Audio & Web Collaboration: According to the vendor, Radcom Technologies' audio and web collaboration solutions are designed for virtual meetings, webinars, and training sessions. Features include audio conferencing, screen sharing, document sharing, and real-time collaboration tools. These solutions seamlessly integrate with existing communication systems to enhance collaboration capabilities and reduce travel costs.

System Management: Radcom Technologies provides system management solutions for efficient management and monitoring of communication systems. According to the vendor, these solutions offer features such as system monitoring, performance analysis, troubleshooting, and remote administration. Businesses have full control over their systems, making configuration changes, adding or removing users, and monitoring system performance.

Mobility: According to the vendor, Radcom Technologies' mobility solutions enable businesses to stay connected and productive on the go. Features include mobile extensions, find me/follow me, and mobile app integration. Employees can access their business phone system from mobile devices, making and receiving calls as if they were in the office.

System Networking: Radcom Technologies provides system networking solutions that allow businesses to connect multiple locations and create a unified communication network. According to the vendor, these solutions offer features such as centralized management, extension dialing between locations, and seamless call transfer. They aim to streamline communication processes, improve collaboration, and reduce communication costs.

Unified Communications: According to the vendor, Radcom Technologies' unified communications solutions integrate various communication channels into a single platform. Features include presence management, unified messaging, and integration with business applications. These solutions aim to enhance communication and collaboration capabilities, improve productivity, and streamline workflows.