TrustRadius Insights
Ratility offers the bus industry real-time revenue performance updates, allowing users to identify operational challenges as they arise. …
Overview
What is Ratality?
Ratality is a Business Solutions Company specializing in cloud-based solutions for the bus, coach, charter, hotel and vehicle rental industries, headquartered in Stellenbosch, Western Cape. Ratality's product range includes Rate & Revenue Manager, Loyalty & Rewards Manager, Reservations Manager, Coach…
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What is Ratality?
Ratality is a Business Solutions Company specializing in cloud-based solutions for the bus, coach, charter, hotel and vehicle rental industries, headquartered in Stellenbosch, Western Cape. Ratality's product range includes Rate & Revenue Manager, Loyalty & Rewards Manager, Reservations Manager,…
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- Premium Consulting/Integration Services
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AllRide Apps provides transport and delivery management software to help businesses improve their operations with automation and AI-based predictive analysis and forecasting. AllRide's transport solutions come with online booking, real-time fleet and driver tracking, route optimization, and other…
What is AllRide Apps?
AllRide Apps provides transport and delivery management software to help businesses improve their operations with automation and AI-based predictive analysis and forecasting. AllRide's transport solutions come with online booking, real-time fleet and driver tracking, route optimization, and other…
Product Details
- About
- Tech Details
What is Ratality?
Ratality is a Business Solutions Company specializing in cloud-based solutions for the bus, coach, charter, hotel and vehicle rental industries, headquartered in Stellenbosch, Western Cape. Ratality's product range includes Rate & Revenue Manager, Loyalty & Rewards Manager, Reservations Manager, Coach Charter Manager, Scheduled Routes Manager, Vehicle & Driver Manager, Workshop Manager and Vehicle Rental Manager.
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Ratality Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Ratility offers the bus industry real-time revenue performance updates, allowing users to identify operational challenges as they arise. This information is vital in driving system changes to optimize operations and improve overall business outcomes. Users have expressed great satisfaction with Ratality's ease of use and exceptional support, resulting in improved control over their businesses and simplified driver scheduling.
In addition to offering user-friendly interfaces and reliable customer service, Ratality provides a range of features that simplify manual labor and streamline operations. For hotels, Ratality is a valuable tool that simplifies daily tasks, enhancing the customer experience while also ensuring efficient delivery of services. Moreover, Ratality's security features offer peace of mind to users by guaranteeing data safety. Its accessibility via any smartphone makes it a versatile tool for businesses that require price optimization and loyalty programs. With minimal downtimes, Ratality proves to be a useful asset to users who require uninterrupted service.
Easy to Use Interface: Users have consistently praised Ratality's interface, with many stating that it is easy to use and navigate. Reviewers have noted that the platform provides a fast and stable experience along with covering all aspects of passenger ticket sales environment from reporting to managing content online.
Effective Operational Dashboard: A number of reviewers have commented on how impactful the operational dashboard has been for their business. It provides users real-time data and the ability to retrieve all booking details via the booking portal, which helps in maximizing pricing and forecasting future sales.
Great Customer Support: Ratality's customer support has received high praise from multiple reviewers who describe its support staff as friendly, always helpful, and responsive within 2-24 hours.
Difficult Navigation: Several reviewers have noted that the system is difficult to navigate and use effectively.
Inaccurate Reports: Some users have reported inaccuracies in reports due to duplicates, which cannot be easily deleted.
Expensive License Fee: A few customers have expressed concern about the license fee being expensive compared to similar systems on the market.