RateParity

RateParity is a conversion rate optimization platform designed specifically for the hospitality industry. According to the vendor, it provides a range of tools and features to assist hotels in increasing direct bookings, boosting revenue, and enhancing customer satisfaction.

Key Features

Super Widget: The Super Widget is a customizable tool that integrates various conversion elements on a hotel's website, including price comparison, direct booking best rate, special offers, gift cards & vouchers, and reviews.

Price Comparison: The Price Comparison Tool allows visitors to compare online prices without leaving the hotel's website. Hoteliers can offer competitive rates compared to OTAs or match OTAs' rates and provide additional incentives for direct bookings.

Quotelier - Get A Quote!: Quotelier helps hoteliers manage offline requests and create proposals. It provides a secure environment for managing proposals, sending follow-up reminders, and staying organized. Hotel staff can communicate directly with guests through personalized email experiences.

AI-Powered Chatbot: The AI-Powered Chatbot operates 24/7 on desktop and mobile devices, answering customer FAQs and providing information on rates, availability, and special offers. It can be seamlessly integrated with the hotel's booking engine for convenient in-chat bookings.

Cart Abandonment: The Cart Abandonment feature automates push notifications and email reminders to encourage users to complete their bookings. Exit pop-ups are triggered when users are about to leave the website, and personalized email reminders are sent based on their last search.

Messaging: The Messaging feature enhances the user experience by displaying targeted messages and special offers while users browse the website or upon exit intent. Messages can be personalized based on user behavior, location, and other relevant data.

Reviews Widget: The Reviews Widget allows hoteliers to integrate review scores and summaries on their website to showcase guest feedback. It aggregates reviews from various sources, helping potential guests make informed decisions and increasing direct online bookings.

Vouchers & Gift Cards: The Vouchers & Gift Cards feature enables hotels to promote and sell vouchers and gift cards on their website. Guests can purchase these in advance and redeem them later in the booking engine, generating additional revenue and enhancing brand recognition.