READI

The READI platform, developed by Readibots Corp., is an automation solution designed to streamline and automate various operational processes. According to the vendor, this platform is suitable for organizations of all sizes, from small businesses to large enterprises. It is utilized by professionals in various industries, including IT professionals, security teams, service desk agents, compliance officers, and organizations in sectors such as healthcare, finance, retail, education, and technology.

Key Features

Operational Empowerment: According to the vendor, the READI platform aims to empower operational teams by providing automation capabilities that can reduce manual effort, improve efficiency, and enhance overall productivity.

Identity-Driven Automation: The READI platform is said to bridge IAM, SOC, and Operations, enabling organizations to adapt and automate existing processes.

Threat Remediation: The vendor claims that the READI platform can help operations teams quickly and effectively remediate security events, potentially reducing the mean time to resolution (MTTR) and minimizing the threat window.

Service Desk Automation: According to the vendor, the READI platform offers full automation of service desk processes, potentially leading to reductions in MTTR and cost per ticket, as well as improved customer satisfaction.

Licensing Optimization: The vendor states that READI can assist organizations in gaining control of their Microsoft 365 licensing by eliminating unused and underutilized licenses and ensuring appropriate license assignments.

Multi-Tenant Management: According to the vendor, READI helps maintain consistent and secure identities across tenants, simplifying compliance activities and providing a consistent user experience.

Process Visualization: The vendor claims that Readibots Playbooks allow users to automate and visualize processes for any platform, offering visibility and creating powerful automated diagnostic tools.

Threat Identification: According to the vendor, the READI platform automates the review of alerts from SIEM, ITDR, and SOAR platforms, aiding organizations in identifying and addressing critical threats promptly.

Governance and Compliance: The vendor asserts that READI provides governance and audit capabilities for PowerShell scripts, potentially reducing attack surfaces, diminishing escalated privileges, and achieving least privilege.

Cloud Provisioning: According to the vendor, the READI platform offers automated provisioning and deprovisioning, cloud provisioning, and JIT privileged access, potentially increasing service desk efficiency and reducing operations load.