Referral Ease

Referral Ease, developed by ReferralEase LLC, is a cloud-based and HIPAA-compliant platform that aims to streamline the clinical referral process for dental practitioners of all sizes. According to the vendor, this solution provides a single platform for exchanging clinical e-referrals, tracking patient progress, automating appointment updates, and improving staff efficiency. Referral Ease caters to a range of dental professionals, including general dentists, orthodontists, maxillofacial surgeons, and general & cosmetic dentists.

Key Features

Cloud-Based Platform: Referral Ease is a cloud-based platform that allows dental practitioners to securely access and store patient information from anywhere with an internet connection. The vendor claims that this eliminates the need for physical paper referrals and ensures easy accessibility, organization, and protection of patient data.

HIPAA Compliance: According to the vendor, Referral Ease is designed to be HIPAA compliant, ensuring the secure exchange and storage of protected health information (PHI). The platform is said to adhere to strict privacy and security standards, safeguarding patient confidentiality and minimizing the risk of data breaches.

Track Patient Progress: Referral Ease enables dental practitioners to effortlessly track the progress of their referred patients throughout the referral process. The vendor states that practitioners can monitor the status of referrals, view treatment updates, and stay informed about the patient's journey, ensuring continuity of care and coordinated treatment.

Exchange Clinical E-Referrals: Referral Ease facilitates the exchange of clinical e-referrals between dental practitioners, replacing outdated paper referrals and email correspondence. The vendor claims that this digital format streamlines the referral process, reduces administrative burdens, and improves communication between referring and receiving providers.

Automate Appointment Updates: According to the vendor, Referral Ease automates appointment updates for patients, relieving them of the responsibility to contact referred providers themselves. Patients receive automatic notifications of their referral appointments via text or email, ensuring a smooth and stress-free scheduling process.

Improve Staff Efficiency: Referral Ease enhances staff efficiency by digitally storing and accessing patient files. The vendor suggests that this eliminates the need for manual data entry from paper files, freeing up staff time for more important administrative tasks.

Screen Cases Before Accepting Referrals: Referral Ease allows dental specialists to screen cases before accepting referrals. Specialists receive instant notifications of new referrals and have the option to review case details, enabling them to make informed decisions about accepting or denying the case.

Protected Health Information (PHI) Exchange: The vendor claims that Referral Ease enables the instant and secure exchange of protected health information (PHI) between dental professionals. The platform ensures that PHI, including images and relevant files, is transmitted securely, maintaining patient confidentiality and privacy.

Appointment Reminders: Referral Ease provides automated appointment reminders for patients, reducing no-shows and improving appointment adherence. Patients receive timely notifications via text or email, helping them stay on top of their referral appointments.