Retail Unity

Retail Unity is a comprehensive solution designed to optimize digital channels, return flows, and customer support for retailers of all sizes. It is utilized by professionals in the retail industry, such as retail managers, store managers, merchandisers, e-commerce managers, supply chain managers, logistics managers, IT managers, warehouse managers, and customer support managers. Retail Unity is commonly used by fashion retailers, sports retailers, home and garden retailers, fashion brands, and department stores.

Key Features

Endless Aisle: Retail Unity enables retailers to unify their inventory across all sales channels, ensuring complete size and product ranges. This helps increase conversions and dynamically adjusts inventory to prevent overselling.

AI Driven Order Distribution: Retail Unity utilizes artificial intelligence to distribute digital orders across stock locations based on various business rules. This optimizes operational expenses by selecting the ideal stock location considering local demand, broken size-ranges, shipping costs, and delivery time-frames.

Ship-From-Store Made Easy: Retail Unity provides ready-to-implement ship-from-store workflows, allowing retailers of any store size to efficiently utilize their store network for deliveries.

Optimized Return Handling: Retail Unity simplifies return handling by selecting the most suitable return location based on traditional retail replenishment rules. This streamlines the return process and helps complete broken size-ranges.

Detailed View on Local Demand: Retail Unity leverages big data analysis to calculate accurate figures on local product demand, empowering retailers to make informed decisions based on past sales results.

Same-Day Delivery: Retail Unity enables efficient same-day delivery by leveraging a wide store network and employing ship-from-store strategies.

Digital Exchanges: Retail Unity offers a step-by-step wizard for digital exchanges, minimizing cash refunds and transforming customer support into a direct sales opportunity.

Mini-Cycle Counts: Retail Unity enhances stock accuracy through mini-cycle counts triggered by "miss-picks" during in-store picking. This ensures precise inventory levels and improves local assortment.

Free Replenishments: Retail Unity maximizes logistics operations by identifying items eligible for replenishment and adding them to existing shipments, reducing the need for separate replenishment shipments.

Catching Lost-Sales through Kiosks and Tablets: Retail Unity supports kiosks, tablets, and phones, providing an endless aisle strategy to capture lost sales and improve conversion rates.