RetailStore

The RetailStore by Cybertill is a retail management platform with an EPoS system aimed at small to large retailers. According to the vendor, this solution caters to various industries, including fashion, health and beauty, jewelry, liquor stores, off-licenses, and visitor attractions such as museums or galleries. The RetailStore offers several key features that can enhance operations and customer experience for retailers.

Key Features

Easy-to-use and omnichannel ready EPoS system: The RetailStore provides a fully integrated and mobile EPoS system that can be used on a fixed till or mobile POS. According to the vendor, shop staff find the touch screen GUI user-friendly, enabling them to navigate and process transactions efficiently.

Built to last, and 365-day support: The EPoS software of RetailStore is regularly upgraded every three weeks, according to the vendor, ensuring continuous improvements and new features. Users have access to help, tutorials, videos, and the Cybertill Service Desk, which offers 365-day support for the EPoS system.

Exceptional customer experience in the bag: RetailStore is a cloud-based end-to-end retail management system, designed to serve customers efficiently in-store, at pop-up shops, online, or over the phone. According to the vendor, this solution aims to deliver a seamless and personalized shopping experience.

State of the art hardware: RetailStore offers fully tested top-range hardware options, including mobile POS tablets and wireless receipt printers. The vendor claims that retailers can rely on reliable and efficient hardware solutions with fully managed installation and desktop upgrade management.

Mobile: RetailStore provides mobile POS tablets for assisted sales on the shop floor, offering all the capabilities of a fixed till. According to the vendor, shop staff can process sales, check stock, transfer stock between stores, and sell products directly from suppliers using this feature.

Integrated payment: RetailStore integrates a chip and PIN payment system, handling various payment methods such as cash, card, contactless, gift cards, loyalty points, deposits on account, whole and part payments. According to the vendor, this ensures a seamless checkout experience for customers.

Customer accounts: RetailStore allows easy access to all customer details in the CRM directly from the till. This includes past purchase history for effective cross-selling and upselling, as well as displaying customer preferences and loyalty data for personalized service, according to the vendor.

E-Receipts: RetailStore offers the option to provide paper and/or e-receipts to customers. According to the vendor, this feature allows for easy warranty reminders or assigning sales to customer accounts, enhancing the overall shopping experience.

Secure login: RetailStore provides a protected till with secure login options such as PIN or barcode scan. For enhanced security, retailers can also opt for optional biometric fingerprint login. According to the vendor, customizable log off settings enable quicker check out service.

Custom till themes: RetailStore allows retailers to incorporate their logo and brand colors into the point of sale, ensuring that the look and feel aligns with brand guidelines. According to the vendor, this feature creates a consistent and cohesive brand experience.