REVE Chatbot

REVE Chatbot is an AI-driven live chat solution offered by REVE Chat. According to the vendor, this platform aims to enhance customer experience and drive sales conversions by providing automated customer support and personalized engagement using chatbots. It caters to businesses of all sizes, including small startups and large enterprises. The product is utilized by various professions and industries such as customer service professionals, sales and marketing professionals, e-commerce businesses, healthcare organizations, and financial services companies.

Key Features

Zero Coding: Create and deploy chatbots without any coding efforts, allowing businesses to quickly set up chatbots even without technical expertise.

Live Chat + Bots: Combine live chat and bots to provide both real-time support and automated responses to frequently asked questions (FAQs).

Automate Support: Automate customer support by deploying chatbots that can handle inquiries 24/7, reducing the workload of support agents and ensuring faster response times.

Qualify Leads: Automatically convert website visitors into qualified leads by providing relevant information and adapting responses based on user behavior.

Grow Your Sales Conversions, 24/7: Boost sales and lead generation by providing 24/7 instant support with chatbots that handle customer queries and provide immediate responses.

Scale Your Customer Support With Human Touch: Automate customer support while maintaining a human touch, ensuring efficient support and improved user satisfaction.

Support FAQs: Train chatbots with frequently asked support-related queries to engage customers effectively and provide quick and effective chat conversations.

Fallback Options: Provide fallback scenarios in case the chatbot fails to understand the user's input, ensuring a seamless conversation through triggers or surveys.

Visual Flow Builder: Build chatbot designs based on specific objectives and use cases using a visual flow builder, enabling the creation of customer support, sales, marketing, or appointment booking bots without coding skills.

Sentiment Analysis: Understand customer emotions and respond accurately by leveraging sentiment analysis and historical customer data, leading to higher customer satisfaction.