Review Robin

Review Robin is a review management platform specifically designed for marketing agencies. According to the vendor, it offers a wide range of features to facilitate the collection and management of online reviews for clients. The platform is suitable for marketing agencies of all sizes, including small boutique agencies and large enterprise-level agencies. It caters to various professions and industries, such as marketing agencies, digital marketing agencies, advertising agencies, public relations agencies, and social media agencies.

Key Features

Easy Setup: The vendor claims that Review Robin allows marketing agencies to quickly and easily set up client accounts without requiring access to the client's Google My Business account. The streamlined setup process can be completed within minutes, without the need for complex API setups or integrations.

"Powered By" Branding: Review Robin offers customizable "Powered By" branding, enabling agencies to raise brand awareness for their own agency while utilizing the platform. The branding includes a link back to the agency's website, potentially attracting new clients. It is prominently displayed on the Review Popup widget, as well as in email and text messages sent to customers.

Agency Dashboard: According to the vendor, Review Robin provides marketing agencies with a centralized agency dashboard for convenient access and management of all their clients. The dashboard offers 1-click login capabilities, simplifying the switch between client accounts. Additionally, agencies can create user logins for clients, granting them access to their review campaigns.

Zapier Integration: Review Robin offers integration with Zapier, facilitating seamless connectivity between the platform and other popular software providers. This integration enables automation and smooth data transfer, enhancing efficiency for marketing agencies.

Email & Text Messaging: Review Robin comes equipped with built-in email and text messaging capabilities for review request campaigns. The vendor claims that agencies can immediately initiate review requests without the need for additional integrations. The platform supports both email and SMS follow-ups, maximizing the likelihood of receiving reviews.

Flexible Sending Options: According to the vendor, Review Robin provides marketing agencies with multiple options for sending review requests. These options include uploading a CSV file, using the "Add Single Request" page, or setting up automation with Zapier. Agencies have the flexibility to customize their follow-up sequence, incorporating multiple steps to optimize their review funnel. Fine-tuning of various campaign settings, such as frequency, pre-send delay, and next-step timing, is also possible.

Conversion Pop-up: Review Robin offers a Review Popup widget that can be easily embedded on clients' websites. This widget showcases clients' 3rd party reviews, such as Google reviews, directly on their main website. According to the vendor, the Review Popup helps clients display their hard-earned reviews and establish trust with potential customers.

Authentication-free Client Setup: According to the vendor, Review Robin allows marketing agencies to swiftly launch new client review campaigns without requiring access to the client's existing accounts, such as Google. The platform enables the complete setup of a client account without the need for access to their accounts, minimizing communication delays and expediting the setup process.

Follow Up Campaigns: Review Robin enables marketing agencies to create multi-step review campaigns, aiming to increase the number of reviews their clients receive. Agencies have full control over campaign settings, including frequency, pre-send delay, and next-step timing. While the platform provides default settings that work out of the box, customization options are available for fine-tuning.

Spam Prevention: To prevent accidental spamming of customers with review requests, Review Robin automatically detects duplicate sends. The vendor asserts that this feature ensures customers are not overwhelmed with multiple review requests from the same business, while maintaining compliance with Google's guidelines for review collection.