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ReviewPro

ReviewPro

Overview

What is ReviewPro?

ReviewPro in Barcelona offers their reputation management software specifically to the hospitality industry, including features like reputation management for prime review sites (e.g. TripAdvisor), and also guest satisfaction survey generation and collection, and case management and resolution.

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Pricing

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What is ReviewPro?

ReviewPro in Barcelona offers their reputation management software specifically to the hospitality industry, including features like reputation management for prime review sites (e.g. TripAdvisor), and also guest satisfaction survey generation and collection, and case management and resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Guest Experience Automation™ (GEA™) | ReviewPro

YouTube

Online Reputation Management (ORM) | ReviewPro

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Product Details

What is ReviewPro?

ReviewPro, part of the Shiji Group, is a provider of Guest Intelligence solutions, with more than 60,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI) offers an online reputation score based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels. These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.

ReviewPro Features

  • Supported: Hotel review management
  • Supported: Guest satisfaction surveys
  • Supported: Automated task management
  • Supported: Automated guest communication
  • Supported: Hotel chatbot

ReviewPro Screenshots

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ReviewPro Videos

Manage and improve your online reputation with our powerful cloud-based solution. Deliver better guest experiences and increase your rankings on review sites and OTAs. Request a demo: http://ow.ly/MOb050ErNW9 Across all segments of the hotel industry, a high online reputatio...
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Automate follow-up on guest feedback, assign duties and track completion with Auto Case Management (ACM). Prevent negative reviews and earn rave reviews by ensuring the timely resolution of guest issues. Find out more about ACM: http://ow.ly/TRHR50ErOqf Empowering you to imm...
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Manage and improve your online reputation with our powerful cloud-based solution. Deliver better guest experiences and increase your rankings on review sites and OTAs. Request a demo: http://ow.ly/MOb050ErNW9 Across all segments of the hotel industry, a high online reputatio...
 Show More
Guest Experience Automation™ (GEA) empowers hotels to react immediately to inbound guest enquiries and provides automated outbound communication at key stages of the guest journey. ___ *Guest Communication Solved ~ Automate both reactive (inbound) and proactive (outbound) comm...
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ReviewPro Competitors

ReviewPro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Spanish, French, German, Italian, Portuguese, Russian, Chinese
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Comparisons

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Reviews

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