ReviewPush

ReviewPush is a customer review management platform designed to assist businesses in collecting, analyzing, managing, and promoting customer reviews. According to the vendor, it offers a solution suitable for businesses of various sizes, with a particular focus on restaurants and hospitality establishments. ReviewPush is used by professionals and industries such as restaurants, hospitality, retail, service-based businesses, and small businesses.

Key Features

Easy Review Collection: ReviewPush simplifies the process of collecting customer reviews by providing a five-star rating system, free-form input, and contact information.

All Your Data in One Place: ReviewPush consolidates all customer review data into a single platform, allowing businesses to gain a comprehensive overview. It tracks keywords within positive and negative reviews, providing insights into the customer experience.

Automated Review Response Process: ReviewPush automates the review response process, saving businesses time and effort. It offers tools and features for efficient and effective communication with customers who leave reviews.

Showcase Your Best Reviews: According to the vendor, ReviewPush helps businesses build trust and attract new customers by showcasing recent reviews from satisfied customers.

POS Integration: ReviewPush seamlessly integrates with a business's POS system, automating the review collection process and maximizing efficiency.

Sentiment Analysis: ReviewPush analyzes sentiment, ratings, and reviews to provide businesses with insights into customer feedback, helping them make data-driven decisions.

Data Analysis: With ReviewPush, businesses can analyze their review data to gain insights into customer preferences, trends, and areas for improvement, facilitating informed decision-making.

Review Monitoring: ReviewPush allows businesses to monitor their online reviews across multiple platforms in one place, ensuring they stay updated on customer feedback and can respond promptly.

Review Promotion: ReviewPush enables businesses to promote their positive reviews by sharing them on social media platforms and their website, increasing online visibility and attracting potential customers.

Review Analytics: According to the vendor, ReviewPush provides comprehensive analytics and reporting features that allow businesses to track and measure the impact of customer reviews on their business, helping them optimize their review management strategies.