Rise.ai

Rise.ai is an eCommerce solution that aims to assist businesses in efficiently managing and optimizing their gift card, store credit, refunds, cashback, loyalty programs, employee recognition, compensation, and referral programs. The platform caters to businesses of all sizes, ranging from small startups to large enterprises, and serves various professions and industries, including eCommerce retailers, online stores, B2C businesses, marketing professionals, and customer service teams.

Key Features

Gift Cards: Rise.ai offers a comprehensive gift card solution designed for eCommerce retailers and online stores. It allows businesses to integrate gift cards into a single digital wallet, enabling seamless redemptions across all sales channels. The platform facilitates easy redemption by linking the storefront to any POS system. Rise.ai provides businesses with a scalable gift card program to help grow their customer base.

Refunds: Rise.ai enables businesses to transform their refund strategy from revenue loss to revenue gains. By shifting from cash refunds to store credit refunds, businesses can potentially retain up to 30% more revenue. The platform incentivizes store credit over cash, effectively turning refunds into marketing opportunities. Rise.ai streamlines the refund process through a centralized, automated system, resulting in faster customer experiences.

Cashback: Rise.ai empowers businesses to offer cashback rewards to customers, turning their purchases into earning opportunities. The platform helps drive sales by motivating customers with real cash value rewards. Cashback programs can be customized to target specific customer segments, spending levels, or new product launches. Rise.ai provides a frictionless cashback journey, offering customizable storefront assets and swift redemptions.

Loyalty Programs: Rise.ai allows businesses to build and manage loyalty programs that provide tangible rewards in the form of store credit. These programs aim to enhance customer retention and drive repeat purchases. With Rise.ai, businesses can customize loyalty programs with tailored triggers and conditions, creating personalized experiences for their customers. The platform helps businesses achieve higher redemption rates, increased repeat purchase rates, and improved customer lifetime value.

Employee Recognition: Rise.ai provides businesses with a platform to reward and recognize employees using store credit. This strengthens team culture by offering intuitive rewards and creating a unified team experience. By offering store credit as a reward, businesses can provide real value to their employees, promoting motivation and productivity. Rise.ai also offers comprehensive liability reporting and easy integration with HR systems to manage employee rewards effectively.

Compensation: Rise.ai helps businesses turn customer setbacks into positive experiences by offering smart compensation options. The platform automates store credit delivery for mishaps, improving service response and customer satisfaction. Rise.ai streamlines compensation workflows, allowing businesses to offer store credit for order friction or delays. The platform provides comprehensive liability reporting and integrates with existing refund and returns systems.

Referrals: Rise.ai assists businesses in leveraging satisfied customers to become promoters through personalized referral programs. By leveraging store credit in referral strategies, businesses can attract and reward both referrers and new customers. Rise.ai offers intuitive storefront widgets and integrations with ESPs to enhance referral sharing opportunities. This helps businesses expand their reach at minimal costs by tapping into the networks of satisfied customers.

10,000 Gift Cards in One-Click: Rise.ai enables businesses to generate, migrate, or promote gift cards at scale. The platform allows businesses to create bulk gift card codes for specific customer segments, facilitating enhanced marketing campaigns and loyalty programs.

Enhanced Redemption Rates: Rise.ai offers reminder flows to increase gift card redemption rates. Customers can easily check their gift card balance and apply or tap the gift card at checkout with just one click, providing a seamless and convenient redemption experience.

Gift Cards for Every Occasion: Rise.ai provides businesses with the flexibility to offer gift cards for various occasions, including birthdays, holidays, anniversaries, and more. Businesses can customize the design and messaging of their gift cards to align with their brand and create personalized gifting experiences for their customers.