RoboRewards

RoboRewards is a customer loyalty reward program software designed to assist businesses of any size in enhancing customer loyalty and retention. This software caters to a wide range of professions and industries, including retail, restaurants and cafes, hospitality, casinos and gaming, and service-based businesses. With its customizable features and seamless integrations, RoboRewards aims to be a versatile solution for businesses looking to create and manage their own branded loyalty programs.

Key Features

Custom Branded Programs: According to the vendor, RoboRewards offers the ability to build tailored reward programs to meet the unique needs of each business. Each program is branded specifically to the business, incorporating logos, colors, and design. Businesses have the flexibility to choose custom reward program rules and member rewards. Dynamic offers, email/SMS campaigns, marketing triggers, and loyalty surveys can be personalized for each business.

Multiple Industries: The vendor states that RoboRewards is suitable for businesses in various industries that focus on repeat business. The software is designed to cater to retail, restaurants and cafes, hospitality, casinos and gaming, and service-based businesses.

Multiple Program Types: RoboRewards provides different types of loyalty programs to suit the requirements of various businesses. According to the vendor, businesses can choose between visit-based loyalty programs or programs that reward points based on the amount spent. The software offers simple loyalty programs as well as multi-tiered programs.

POS & API Integrations: The vendor claims that RoboRewards seamlessly integrates with major POS companies and provides custom API integrations. The software can seamlessly connect with a business's existing POS system or billing system. Custom POS and API integrations typically take 3-4 weeks, depending on the specific requirements.

Reward Program Beacons: According to the vendor, RoboRewards utilizes beacon technology to reward members for check-ins and track their time spent in the business. Beacons can be used to view each member's profile as they enter the business premises. Stats and offers can be customized for VIP members. Proximity marketing can be implemented when members enter a geofence created by the beacons.

Automated Marketing: RoboRewards includes automated marketing tools to attract and retain customers, according to the vendor. The software offers email, SMS, and push notifications to engage customers and encourage repeat visits. The automated marketing features include welcome offers, transaction messages, inactivity notifications, and more. Marketing campaigns can be personalized based on customer behavior and preferences.

Loyalty Program Setup Process: According to the vendor, setting up a loyalty program with RoboRewards involves a five-step process that can be completed within a few days to a few weeks. The setup process includes selecting the appropriate program type and providing marketing materials. RoboRewards guides businesses through the entire setup process, and they have the flexibility to adjust and update their program as needed.

Customer Loyalty Rewards Features: RoboRewards offers a range of features to enhance customer loyalty and drive sales, according to the vendor. These features include expanding the customer base, fostering loyalty through rewards and offers, and automating software processes. The software includes features such as social sharing for points, friend referrals, leaderboard competitions, visible offers and reward goals, transaction history, and the ability to transfer points to friends or charitable organizations.