Overview
What is Roof Chief?
Roof Chief is a cloud-based CRM and business management platform specifically built for the roofing industry, from the small company of the same name in Santa Monica. Designed to help users spend more time serving customers. Roof Chief aims to…
Pricing
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Product Details
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What is Roof Chief?
Roof Chief Integrations
Roof Chief Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
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Reviews
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- Pros
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Roof Chief has proven to be a valuable tool for users in the roofing industry, helping them effectively organize their projects and streamline their workflow. With its comprehensive range of options for contracts, users can easily customize and select the specific services they need, whether it's roofing, siding, eaves, or a combination of different tasks. The software also offers a pricing section that provides a clear breakdown of costs for each category, allowing users to accurately determine project expenses.
One of the key features highly praised by users is the software's efficiency, enabling them to generate estimates quickly and print them within 15 minutes using their own measurements or Eagleview measurements. This not only saves time but also ensures accurate and professional-looking estimates for customers. Additionally, Roof Chief addresses the need for standardized brief descriptions of work to be done, providing clarity and consistency in project documentation.
Furthermore, Roof Chief stands out for its commitment to customer satisfaction. Users have expressed their appreciation for the responsive customer service team that promptly addresses any concerns or questions they may have. The company actively seeks user feedback and uses it as a basis for improving and innovating the software. This dedication to continuous improvement has created a sense of pride among users, reaffirming their overall satisfaction with Roof Chief as an indispensable tool in their businesses.
In summary, Roof Chief helps roofing professionals tackle common business challenges by offering an organized approach to project management, customizable contract options, efficient estimate generation, and excellent customer support.
Time-saving measurements: Users appreciate the measurement section in Roof Chief, which allows for various variations in size, slope, and waste allowance. This feature has been mentioned by several reviewers as a time-saving tool since these measurements are automatically carried forward into the materials and pricing sections.
Flexibility in customization: Reviewers have been impressed with the customization capabilities of Roof Chief. They mention that when they requested custom changes for their application, the designers of Roof Chief accommodated their needs. This level of flexibility has been greatly appreciated by multiple users.
Integrated customer database and convenient features: Many users like the customer database feature of Roof Chief, as well as its ability to send professional-looking estimates, obtain online contract approval, and track orders, material, and invoicing. These integrated features have been praised for their convenience and efficiency.
Server Connectivity Issues: Several users have experienced frequent 503 errors when using Roof Chief, indicating server connectivity problems.
Slow Response Times: Users have reported that Roof Chief has a tendency to respond slowly, causing delays and frustration during use.
Limited Functionality: Some reviewers have mentioned that Roof Chief lacks certain features and functionalities, which restricts their ability to fully utilize the software for their roofing needs.