Saledock

Saledock is a solution designed to streamline retail operations for small to medium-sized businesses. According to the vendor, this comprehensive platform combines retail ePOS systems, eCommerce platforms, inventory management, reporting and insights, loyalty programs, Xero accounting integration, and customer management software. With its wide range of features, Saledock aims to cater to a variety of professions and industries, including retail store owners, e-commerce retailers, clothing and footwear stores, homeware and furniture stores, and sports and outdoors stores.

Key Features

Get to know your customers better and improve retention: According to the vendor, Saledock allows retailers to discover customer sales history, spend, and preferences in order to offer a better experience. Retailers can gain insights into customer behavior and tailor marketing efforts accordingly. The product also aims to improve customer retention by providing personalized offers and discounts.

Grow your database - Add new or existing customers at checkout: Retailers can easily add new customers at checkout or import existing customer data, as claimed by the vendor. The product streamlines the customer registration process to encourage repeat purchases and helps build a comprehensive customer database for targeted marketing campaigns.

Reward customers - Offer personalized discounts and loyalty rewards: Saledock enables retailers to create personalized discounts based on customer preferences and purchase history, according to the vendor. Retailers can also implement a loyalty program to reward customers for their repeat business, aiming to increase customer satisfaction and encourage loyalty with tailored rewards.

Seamless experience - Omni-channel promotions, gift cards, and loyalty points: According to the vendor, Saledock allows retailers to run omni-channel promotions to engage customers across multiple channels. Retailers can also offer gift cards that can be redeemed both in-store and online, as well as implement a loyalty points system to incentivize repeat purchases.

Offer express shipping and click+collect with easy real-time order fulfillment: The vendor claims that Saledock provides retailers with the option for express shipping to enhance the shopping experience. Retailers can also enable click and collect functionality for convenient in-store pickups, while streamlining order fulfillment through real-time inventory management.

Create upsells to increase basket value and size guides to reduce return rates: According to the vendor, Saledock enables retailers to implement upselling strategies to encourage customers to add more items to their cart. The product also provides size guides to help customers make accurate purchasing decisions and reduce returns, aiming to improve customer satisfaction.

Reach more customers - Sell on social and marketplaces: Saledock allows retailers to expand their reach by selling products on popular social media platforms and online marketplaces, according to the vendor. This can increase brand visibility and attract new customers through multiple sales channels, leveraging the power of social media and online marketplaces to drive sales.

Effortless in-store sales: According to the vendor, Saledock enables retailers to sell products both in-store and online using one simple solution. Retailers can use custom barcode labels to quickly add items to orders and manage refunds, promotions, loyalty rewards, and gift cards seamlessly.

Reconcile in seconds: Saledock claims to automatically sync purchase orders, payments, discounts, and liabilities to Xero for easy reconciliation. By integrating with Xero, the product aims to simplify the accounting process, save time, and reduce errors associated with manual data entry.

Email marketing: According to the vendor, Saledock allows retailers to sync customer data with HubSpot for targeted email marketing campaigns. This can help improve customer engagement and increase sales through personalized email marketing, leveraging customer insights to deliver relevant and timely email content.