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Sametrica's impact measurement and management Saas platform has proven to be a valuable tool for users in various industries. With the …
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Product Details
- About
- Tech Details
What is SAMETRICA?
SAMETRICA Features
- Supported: Benchmarking
- Supported: KPI Monitoring
- Supported: Performance Metrics
- Supported: Reporting/Analytics
- Supported: Activity Dashboard
- Supported: Stakeholder Engagement
SAMETRICA Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Sametrica's impact measurement and management Saas platform has proven to be a valuable tool for users in various industries. With the software, users have been able to develop a common approach with investees, effectively leveraging impact measurement frameworks. The platform enables users to collect and manage metrics and data efficiently, supporting the implementation of impactful strategies. The technology also facilitates the collection and sharing of strategic impact data, empowering users to make informed decisions.
Customers have praised the excellent customer service provided by the Sametrica team. They appreciate the responsiveness of the support staff in addressing any questions or problems that arise and offering effective solutions. The on-boarding process has been quick and efficient, with project managers being highly responsive to users' needs. Additionally, customers value Sametrica's Canadian presence in the market for procurement purposes.
Moreover, users find it beneficial to have both the software for streamlining data collection and the consultation services for evolving impact reporting. The team's passion and willingness to work through complex scenarios have resulted in desired outcomes for users. Sametrica continuously evolves its software to meet the needs of its customers, actively listening and learning from their challenges. The outstanding consulting and customer service skills of the team create a solid foundation for further development of this impactful software.
Helpful Machine Learning Recommendations: Users have found the machine learning feature in Sametrica to be particularly helpful, providing recommendations on impact indicators during configuration. Some users appreciate the ability to customize their own indicators in addition to the suggested ones from the Fund.
Responsive and Active Support Team: Reviewers have praised the responsiveness of the Sametrica team in refining the data collection portion of the platform based on user feedback. This indicates that the team actively works to improve the software and meet user needs, as demonstrated by their interactions with Manitoba Opera and other users.
Flexible Data Integration: Users appreciate Sametrica's ability to upload and combine data from various sources such as publicly available data, internal data, and survey data. This comprehensive approach allows for a more complete picture of impact reporting, which has been valuable for organizations like Vancity and its members.
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Technical Expertise Required: Some users have found that building an impact measurement blueprint in SAMETRICA requires a certain level of technical expertise, indicating that it is not a plug-and-play solution.
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Customization of Surveys: Several reviewers have mentioned that the customization of surveys in SAMETRICA can be a tedious process. They have suggested that more powerful skip logic features would be helpful to streamline this process and make it more efficient.
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Transfer of Knowledge: A few users have expressed that the transfer of knowledge within SAMETRICA could be improved, particularly when it comes to complex conversations surrounding data and calculation development. They feel that there is room for enhancement in terms of providing clearer explanations and guidance on these topics.