ScanNStore

ScanNStore is an electronic document storage and retrieval system developed by DocuStream, Inc. According to the vendor, this solution aims to streamline paper file management and enhance productivity by electronically organizing and managing documents. ScanNStore is intended for businesses of various sizes and is particularly beneficial for healthcare providers, health insurance companies, third-party administrators, and unions.

Key Features

Scanners: According to the vendor, ScanNStore supports a wide range of TWAIN scanners and production-level scanners, allowing users to scan single-page or multi-page documents with ease. It offers features such as automated document feeder, page size adjustment, contrast adjustment, and intensity of scan control.

Databases: The software seamlessly integrates with widely used industry-standard Microsoft Access databases and SQL Server using ODBC. It enables the export of keyword or descriptive information from Access Databases created with Scan 'N Store into spreadsheets or other reports, as well as the creation of new databases. According to the vendor, images and keywords are stored separately for efficient organization.

Indexing: According to the vendor, ScanNStore allows users to create an unlimited number of index fields for efficient document organization. The software offers Hot Keys for fast indexing and image viewing, allowing users to add or delete fields even after adding images to the database.

Viewing: ScanNStore supports the display of black and white or color images in major formats like TIFF, JPEG, BMP, and GIF. According to the vendor, it provides fast multi-page viewing with features such as "go to" page, next, previous, first, and last. Special magnifiers enable users to zoom in on specific parts of an image for detailed examination.

OCR Data Capture: According to the vendor, ScanNStore utilizes OCR technology to ensure accurate and complete data capture from documents. The software combines multi-engine voting OCR with automated image enhancement and dynamic zoning to locate specific data fields even when the form layout changes. Operators and automated processes verify and correct the data before formatting, resulting in precise data files.

Mailroom Processing/Scanning: ScanNStore offers a full-service mailroom processing solution, including envelope opening, paper unfolding, staple removal, sorting, scanning, date/time imprinting, secure storage, and secure shredding. According to the vendor, it efficiently converts incoming paper documents into indexed images that can be instantly accessed within the user's document management system or using ScanNStore's own imaging storage and retrieval software.

DocuHealthLink: This companion program runs alongside the user's existing billing software, allowing for electronic copies of claims to be made by printing to DocuHealthLink. The program transfers the claims electronically to DocuStream for processing and forwarding to payors. According to the vendor, it provides immediate confirmation of claim receipt, next-day claim status reports, and reject notifications, eliminating the need for paper claims and reducing expenses.

ScanNStore: The core offering of the product, ScanNStore is a full-featured electronic document storage and retrieval system. It enables quick scanning, indexing, storage, and retrieval of various documents such as claims, attachments, remittance notices, and more. According to the vendor, the software allows searching by multiple indexes and provides an on-screen display of claims and related information, simulating the experience of examining the original paper documents.

Coordination of Benefits: According to the vendor, ScanNStore has developed a semi-automated, high-volume processing service for matching data records from claims with corresponding records from Explanation of Benefits or Medicare Remittance Notices. This process ensures accurate matched records that are scrubbed, validated, and pre-adjudicated before uploading into the payor's system, significantly reducing workload and increasing productivity.

Real-Time Eligibility: According to the vendor, the software offers providers immediate responses to inquiries regarding member eligibility or claim status. During implementation, it thoroughly maps the benefit matrix into the Real Time verification engine, enabling it to return responses in the federally mandated X12 format. According to the vendor, this compatibility with most provider systems saves time and money while ensuring compliance.