TrustRadius Insights
Users of Screeb have found the software to be incredibly effective for conducting surveys and gathering feedback from their audience. They …
Overview
What is Screeb?
Screeb is a product discovery platform that aims to help product teams consistently deliver user experiences. The vendor claims that Screeb is suitable for companies of all sizes, from startups to large enterprises. It is designed to cater to various professionals and industries, including product managers,...
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Product Details
- About
- Tech Details
What is Screeb?
Screeb is a product discovery platform that aims to help product teams consistently deliver user experiences. The vendor claims that Screeb is suitable for companies of all sizes, from startups to large enterprises. It is designed to cater to various professionals and industries, including product managers, user researchers, UX designers, product owners, and development teams.
Key Features
Product Analytics: According to the vendor, Screeb allows users to gain insights into user behavior and product usage by tracking user actions, events, and interactions within the product. It enables analysis of user flows to identify areas for improvement, as well as understanding user demographics and segmenting users based on their behavior.
In-App Surveys: The vendor states that Screeb provides the capability to collect feedback directly from users within the product by designing and customizing surveys. Users can target surveys to specific user segments or demographics and analyze survey responses to identify trends and patterns.
In-App Messages: Screeb offers the ability to engage with users through targeted in-app messages, delivering important announcements, updates, or promotions. The vendor claims that users can personalize messages based on user behavior or demographics and measure the effectiveness of these in-app messages.
Release Management: According to the vendor, Screeb allows users to manage and track product releases and updates by coordinating tasks and workflows across teams. Users can monitor the progress of releases to ensure timely delivery and collaborate with stakeholders to gather feedback on releases.
User Interview Recruitment: Screeb provides functionality for recruiting and scheduling user interviews directly within the platform. The vendor claims that users can screen and select participants based on specific criteria, coordinate interview logistics, and capture and analyze interview insights for product improvements.
AI-powered Product Discovery: The vendor states that Screeb leverages AI algorithms to uncover valuable product insights by uncovering hidden patterns and trends in user data. According to the vendor, Screeb generates actionable recommendations for product enhancements and provides continuous optimization based on AI-driven insights.
Screeb Features
- Supported: Mobile Survey
- Supported: Question Branching
- Supported: Question Library
- Supported: Customer Segmentation
- Supported: Feedback Management
- Supported: Reporting/Analytics
- Supported: Multi-Channel Distribution
Screeb Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Screeb have found the software to be incredibly effective for conducting surveys and gathering feedback from their audience. They have reported a high response rate, indicating that the platform is successful in engaging users and encouraging them to participate in surveys. However, some users have encountered issues with surveys not showing up, which may be related to hidden HTML characters when pasting content from other sources. Despite these hiccups, Screeb offers a comprehensive survey and question library, allowing users to easily create multiple campaigns and gather valuable insights from their audience.
In addition to its survey capabilities, Screeb has proven useful in helping users plan and collect feedback from their audience. The ability to target specific user groups has been particularly valuable for users seeking to gain insight into different segments of their audience. Running multiple surveys simultaneously has enabled users to conduct extensive analysis of their audience, facilitating informed decision-making and targeted improvements. Furthermore, Screeb's support team has been commended for their helpfulness and responsiveness, providing assistance with integrations and offering valuable ideas. This level of support has undoubtedly contributed to user satisfaction and the recommendation of Screeb to others.
The cost of maintaining a large number of tracked users can be a concern with Screeb's pricing model. Some users have raised this as an issue and have considered switching to alternatives that offer in-app message surveys without limitations on tracked people. Nevertheless, overall, Screeb has proven to be a time-saving tool that streamlines internal discussions and prioritizes development features based on user feedback. It empowers users to collect valuable feedback from their audience, target specific user groups, run multiple surveys simultaneously, and conduct deep analysis of their audience – all contributing to improved decision-making and product development processes.
High response rates: Many reviewers have expressed appreciation for Screeb's chat-like surveys feature, which has resulted in high response rates.
Convenient AI-based reports: Several users have found Screeb's AI-based reports to be a convenient way of summarizing the most common themes from the surveys.
Visually appealing interface: The visually appealing and well-designed interface of Screeb has been praised by multiple reviewers for its aesthetic appeal.
High Pricing for Freemium Products: Some users have found the pricing model of Screeb to be unsuitable for freemium products, as it can become expensive when tracking a large number of users.
Issues with Survey Functionality and Support: Several users have experienced problems with the survey functionality of Screeb and had to reach out to support multiple times to address these issues.
SDK's Inability to Process Invisible HTML Characters: Users have encountered difficulties with the SDK's inability to process invisible HTML characters, resulting in certain content not being displayed properly in their apps.