Selcomm

Selcomm, developed by Select Software Solutions, is a Customer Care, BSS, and Converged Billing System designed to efficiently manage the business operations of telecommunication service providers. It caters to companies of all sizes, including carriers, wholesalers, MVNOs, MVNEs, and ISPs. According to the vendor, Selcomm is widely used in the telecommunication industry by professionals and businesses involved in telecommunication services, communication services, carriers, wholesale providers, and MVNOs.

Key Features

Billing Engine: Selcomm's billing engine offers multiple channels, subscriptions, complex rating, tariffing, discounting, bundles, caps, bill presentment, full accounts receivables and costing, and automated payment processing. According to the vendor, it ensures accurate and timely billing with unlimited scalability and easy configuration of new rate plans through portals.

Customer Self Service: Selcomm provides a consistent presentation of customer information and access to all accounts, services, and transaction details. It offers self-care portals for subscribers to manage their own account, including ticket lodgement, bill history reviews, invoice downloads, and usage detail views.

Network and Provisioning: Selcomm enables efficient management of network and key feeds, regardless of the source. It supports configuration, onboarding, provisioning, and usage management. The system also includes mediation, VEE (Validation, Enrichment, and Editing), reconciliation, and reporting functionalities.

Sales & Orders: Selcomm facilitates the management of multiple sales channels from various sources. It offers configurable rules for streamlined and automated order workflows, credit checking, activations, and enhanced customer service. Additionally, it allows for fast and easy configuration of innovative products to stimulate new market opportunities.

Converged Billing: Selcomm ensures accurate and timely billing with rapid configuration of tariffs and discount types. It supports multiple invoice "brands" within one system and allows for customized bill printing with targeted messages, formats, and media. The system also handles multiple feeds from multiple source systems, making it fully configurable and scalable.

Rating: Selcomm features a sophisticated rating engine for the construction and mapping of service detail records. It utilizes a high-speed processing engine capable of handling massive volumes of data. The system also supports multiple program threads for efficient processing.

Tariffing: Selcomm provides the application of charges to transaction details for service providers. It offers a complex variety of charging at the retail level and allows for the categorization of transactions and the addition of fixed and periodic charges.

Discounting: Selcomm offers complex discounting regimes, including volume-based, service group-based, content-based, and threshold-based discounts. According to the vendor, it allows for the application of discounts at the individual transaction or entire bill level.

Bill Production: Selcomm enables fully customizable bill and statement formats. It offers multiple delivery options, including hardcopy, PDF, and file. The system also supports service by cost center in the bill for audit and tax reporting, as well as graphical spend comparison and loyalty status.

Accounts Receivable: Selcomm includes a fully functional accounts receivable system for managing communications services and customers. According to the vendor, it seamlessly integrates with financial sources, ensuring efficient data integration and management.