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Fantastic Customer Service: Users have consistently praised the fantastic customer service provided by SellerChamp. Many reviewers have …
Overview
What is SellerChamp?
SellerChamp is a multi-channel e-commerce solution offered by SellerChamp™ that aims to automate operations, streamline inventory management, and enable expansion to multiple selling channels. According to the vendor, this professional Amazon seller software is designed to cater to the needs of small...
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What is Customer Focus?
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
Product Details
- About
- Tech Details
What is SellerChamp?
SellerChamp is a multi-channel e-commerce solution offered by SellerChamp™ that aims to automate operations, streamline inventory management, and enable expansion to multiple selling channels. According to the vendor, this professional Amazon seller software is designed to cater to the needs of small to large-sized e-commerce businesses across various professions and industries, including e-commerce retailers, drop shippers, brand owners, resellers, Amazon FBA sellers, and online sellers. SellerChamp claims that their software can help businesses efficiently manage and automate their entire Amazon business, potentially enhancing competitiveness and driving growth.
Key Features
Bulk Lister: According to the vendor, the software allows users to quickly list products across multiple channels by scanning barcodes or uploading files. SellerChamp claims that their software can auto-fetch complete product data, including descriptions, features, photos, weights/dimensions, and item-specifics. They also state that the QuickSnap mobile app provided allows users to take photos and customize product data for each selling channel.
Inventory Sync: The vendor claims that SellerChamp enables effective inventory sync and management across multiple selling channels, potentially preventing overselling with reserve and max-quantity settings. They state that users have the flexibility to choose which channels and fields to sync. SellerChamp also claims to provide full support for syncing variations, bundles, and kits, with auto-import of items across all channels every 24 hours.
Multi-Channel Fulfillment: According to the vendor, SellerChamp offers a feature that seamlessly connects and routes orders to multiple fulfillment partners, including Amazon FBA, Deliverr, or other preferred partners. They state that users can add the 2-Day Tag to eligible listings for free 2-day delivery badges. SellerChamp claims that custom rules enable the automation of order and product routing, all managed from a centralized dashboard.
RePricer: The vendor claims that SellerChamp allows users to set up continuous repricing to increase the chances of winning the Buy Box and selling faster. They state that the software offers Intelligent Repricing to optimize Buy Box wins. SellerChamp also claims that users can configure multiple competitive and sales-based velocity repricers, with the ability to easily vary reprice rules across items to maximize profitability.
Insights & Reports: According to the vendor, SellerChamp provides users with valuable insights on sales and profit across all selling channels. They state that users can view and filter sales and profit by channels, date range, and products. SellerChamp claims that their software allows for the download of current and historical inventory, purchase orders, and order reports, enabling in-depth analysis of inventory lots and identification of top-selling categories.
API & Data Feeds: The vendor claims that SellerChamp enables the seamless import of supplier catalog and inventory via FTP or API services. They state that SellerChamp supports connections to multiple suppliers through FTP or API, with the ability to customize feed rules for exclusions, quantities, and prices. According to the vendor, the SellerChamp API allows for easy integration with existing applications, enhancing overall efficiency.
SellerChamp Features
- Supported: Cataloging/Categorization
- Supported: Channel Management
- Supported: Email Marketing
- Supported: Inventory Tracking
- Supported: Marketplace Integration
- Supported: Order Management
- Supported: Shipping Management
- Supported: eCommerce Management
- Supported: Inventory Control
- Supported: Mobile Access
- Supported: Reporting/Analytics
- Supported: Dropshipping Services
- Supported: Shipment Tracking
- Supported: Supplier Management
- Supported: API
- Supported: Inventory Management
- Supported: CRM
- Supported: Data Security
- Supported: Kitting
- Supported: Multi-Store
- Supported: Templates
SellerChamp Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Fantastic Customer Service: Users have consistently praised the fantastic customer service provided by SellerChamp. Many reviewers have stated that the support team is highly responsive, helpful, and efficient in resolving inquiries and issues. They appreciate the dedication of the team to constant improvement and feel that the customer service is easily accessible and available 24/7.
User-Friendly Interface: The software's user-friendly interface has been widely appreciated by users. They find it intuitive and easy to navigate, making their experience enjoyable. Reviewers love how they can seamlessly access all the data and features needed to manage a multi-channel online business without any hassle.
Inventory Organization: Users highly praise SellerChamp for its inventory organization feature. Many have mentioned how easy it is to update quantities across multiple channels, making inventory management a breeze. This feature saves them time and helps ensure accurate inventory levels on different platforms.
Difficult to Use: Some users have found the platform challenging to navigate and expressed frustration with the number of steps required for simple tasks.
Integration Issues: Several reviewers mentioned difficulties in integrating SellerChamp with Etsy, stating that it did not integrate easily and sometimes took a long time to sync.
Glitches and Bugs: Glitches and bugs were a recurring issue reported by multiple users, with some mentioning that these technical issues had resulted in financial losses over the years.