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Send2Press helps small nonprofits and communications consultants in the nonprofit sector to save time, increase efficiency, and extend …
Overview
What is Send2Press?
Send2Press is a press release distribution platform from Neotrope in Torrance, California.
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What is Send2Press?
Send2Press is a press release distribution platform from Neotrope in Torrance, California.
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is PRunderground.com?
PRUnderground is a media distribution tool for public relations, from the company of the same name headquartered in New York.
What is Newswire?
ACCESS Newswire is a press release distribution platform that helps clients increase their online visibility and web presence. It provides premier syndication to leading news outlets. The solution aims to empower clients with a variety of solutions to suit any budget.
Product Details
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- Tech Details
What is Send2Press?
Send2Press Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Send2Press helps small nonprofits and communications consultants in the nonprofit sector to save time, increase efficiency, and extend their reach of public relations offerings. By using Send2Press, users can easily record statements made by clients periodically and send them to the team, which eliminates the need for a dedicated PR team. Send2Press disseminates press releases faster and to a larger audience than users could on their own for the same cost and benefit, which has proved cost-effective for some users.
Many users have seen an improvement in their SEO, reputation building, and business promotion due to Send2Press's expertise in quality control in high-volume news release environments, catching errors, maximizing impact while avoiding mistakes that can lead to mediocrity. It also enables non-profit organizations to promote food drives and fundraising events in markets beyond their reach, reaching people they couldn't have otherwise - a key use case for any non-profit organization seeking to gain visibility and support from new audiences.
Prompt customer support: Users appreciate Send2Press's prompt response and willingness to offer kind and knowledgeable advice. Many reviewers have commented on the accessibility of their customer support, which has been a great help in navigating the service efficiently.
User-friendly platform: Reviewers find Send2Press simple to use with the latest updates that make their work more manageable. They appreciate how it supports smaller businesses while nurturing impressive SEO, ample word release length, and reporting features.
Excellent service: The users are huge fans of Send2Press as they provide an excellent product and even better service. They appreciate that Send2Press doesn't just post what they send them but rather have their back to ensure everything is good. Their attention to detail in catching typos is also highly valued by many reviewers.
Unprofessional Customer Service: Multiple users have reported experiencing unprofessional and rude customer service from representatives of Send2Press. One user specifically mentioned that the representative was not helpful in their very first reply to the organization, while another accused the representative of being rude and ignoring half of their questions.
High Price Point: According to one user, the price of Send2Press's services is quite high, which might make it difficult for small companies to afford.
Non-helpful Representatives: Some users found the representatives' emails to be smart-alecky and non-helpful, despite asking for clarification multiple times. One user even accused a representative of trying to get them to feel sorry for him and making excuses such as needing coffee instead of addressing their concerns.
Users have made several recommendations for Send2Press based on their experiences. The three most common recommendations are as follows:
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Make the product more affordable: Many users have suggested that Send2Press should consider lowering their prices. They feel that the current pricing structure is not competitive enough compared to other options in the market. Users believe that a more affordable pricing plan would make Send2Press a more attractive choice for businesses of all sizes.
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Improve advertising efforts: Some users have mentioned that Send2Press could benefit from better advertising strategies. They feel that the company could do a better job of promoting its services and reaching a wider audience. Users suggest that investing in targeted marketing campaigns and exploring different advertising channels could help increase awareness and attract more customers to the platform.
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Enhance customer service: Users appreciate the customer service provided by Send2Press but also suggest areas for improvement. Some users have mentioned that response times could be faster, while others recommend expanding the availability of support channels, such as live chat or phone support. Improving customer service would ensure that users receive prompt assistance and have a positive experience with the platform.
Overall, users largely praise Send2Press for its effectiveness in distributing press releases and saving time. However, they recommend making the product more affordable, enhancing advertising efforts, and improving customer service to further enhance the overall user experience.