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Sendcloud has proven to be a valuable solution for businesses seeking quick setup and automation for their shipments. Users have found …
Overview
What is Sendcloud?
Sendcloud is a shipping software solution from the Dutch company of the same name.
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What is Sendcloud?
Sendcloud is a shipping software solution from the Dutch company of the same name.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.sendcloud.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL…
Product Details
- About
- Tech Details
What is Sendcloud?
Sendcloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sendcloud has proven to be a valuable solution for businesses seeking quick setup and automation for their shipments. Users have found that Sendcloud allows for seamless integration with their existing systems, saving them time and effort. Additionally, the ability to provide full tracking to customers at a lower cost and with easier integration has been highly appreciated, improving buyer confidence and increasing sales.
One of the key business problems solved by Sendcloud is the streamlining of fulfillment and shipment processes. With the ability to print shipment labels and automate labels and shipments, users have experienced significant time savings and improved efficiency in their shipping operations. The integration with marketplaces has also been praised, as it saves time and provides solutions for shipping issues.
Users have reported that Sendcloud's system design is well-designed, easy to use, and sophisticated. The supportive team further enhances the experience by providing helpful assistance, addressing problems related to label development, organization of orders and shipments, and overall customer tracking. By centralizing all shipments in one system, users no longer need to switch between multiple shipment providers, saving both time and effort.
Another business problem solved by Sendcloud is the automation of shipping confirmation and tracking updates. This feature not only saves time for users but also improves customer communication by providing timely information. Additionally, Sendcloud's cost-effectiveness makes it an attractive solution for small businesses that do not meet carrier contract requirements.
Overall, Sendcloud simplifies the shipping process, integrates seamlessly with stores, automates tasks, improves efficiency, centralizes shipments, provides excellent support, and enhances customer communication. These user experiences highlight the value that Sendcloud brings in solving common business problems associated with shipping and fulfillment processes.
User-Friendly Interface: Many users have praised Sendcloud for its user-friendly interface, stating that it is intuitive and easy to navigate. The software's simplicity in setup and configuration has been appreciated by reviewers, with some noting that they were able to get started quickly without any hassle.
Customizability: A significant number of users have highlighted the customizability of Sendcloud as a key benefit. They appreciate being able to tailor the platform to their specific needs, allowing them to create a branded experience for their customers. This customization feature adds value to their business and helps their brand stand out.
Efficiency and Time-Saving Features: Several reviewers have commended Sendcloud for its efficiency in streamlining shipping processes. Users have mentioned that the software works quickly and smoothly, saving them time and effort in tasks such as label processing, tracking shipments, and generating shipping labels automatically. This efficiency allows businesses to optimize their logistics operations effectively.
Difficulty with Exotic Connections and CSV Files: Some users have found it time-consuming and challenging to perform certain tasks, particularly when dealing with more exotic connections or when creating their own CSV files for manual upload.
Limited Courier Service Options: Several reviewers mentioned that there are limited options for courier services in SendCloud, with only Hermes and Inpost Lockers being available. This limitation can be inconvenient for users who prefer or require other courier services.
Lack of Personalized Support and Slow Complaint Resolution: A few users reported occasional dissatisfaction with the level of personalized support from SendCloud. They felt that the support team was not always readily available to address their concerns, resulting in slow complaint resolution.
Users highly recommend Sendcloud for fulfillment and suggest trying it out. They believe that most likely, users will stick to it. Users advise getting comfortable with Sendcloud as there are plenty of settings to adapt for order management. Additionally, users recommend reading the provided documentation for Sendcloud to make the most out of its features. Another common recommendation is that Sendcloud is a good choice for connecting with different shipping methods and offers lots of personalization options. Lastly, users find Sendcloud really easy to use and are very satisfied with its installation and usability. They encourage others to start using Sendcloud.