TrustRadius Insights
Real-time Information: Users appreciate that Sentiment provides real-time data, allowing them to get up-to-date information quickly. …
Overview
What is Sentiment?
Sentiment is a cloud based social media customer service platform. Some key features include Social Media Publishing, Social Customer Engagement, Social CRM and Social Media Monitoring.
Recent Reviews
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What is Sentiment?
Sentiment is a cloud based social media customer service platform. Some key features include Social Media Publishing, Social Customer Engagement, Social CRM and Social Media Monitoring.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Hadoop and R for for Parallel Processing with Sentiment Trading and Word Count Demo
YouTube
Aspect Based Sentiment Analysis Python Demo & Explanation #NLP
YouTube
Text analysis in R. Demo 2: Sentiment dictionaries
YouTube
[ML.NET AI] Machine Learning C# .Net Core - Sentiment Analysis Basic Demo
YouTube
Sentiment Analysis Python Demo using Colab
YouTube
Sentiment Analysis Aiding Mental Health | Final Year Project | Explanation & Demo
YouTube
Product Details
- About
- Tech Details
What is Sentiment?
Sentiment is a cloud based social media customer service platform. Some key features include Social Media Publishing, Social Customer Engagement, Social CRM and Social Media Monitoring.
Sentiment Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Real-time Information: Users appreciate that Sentiment provides real-time data, allowing them to get up-to-date information quickly. Several reviewers have mentioned this feature as a key benefit of the software.
User-friendly Interface: Reviewers find Sentiment easy to use and very intuitive. They like the visually appealing layout of the app and think it is well-designed. Many users have praised how user-friendly Sentiment is.
Seamless Integration: The flawless integration with other tools such as Intercom has been highlighted by several reviews. This makes it easy to manage customer interactions, which improves overall productivity for many companies using Sentiment.
Lack of Support: Some reviewers have expressed dissatisfaction with the level of support provided by ParseHub. They feel that there is a need for better customer service in case an issue arises.
Lengthy Setup Process: The setup process has been noted as taking longer than expected by several users, causing some frustration during initial use.
Limited Features: A few reviewers mentioned that they wished ParseHub had more features to offer, as this would enhance their experience using the platform.