Service CRM 24x7

Service CRM 24x7, developed by Smart Logics, is a customer relationship management (CRM) software aimed at streamlining service processes, managing customer interactions, and enhancing customer satisfaction. According to the vendor, this software is suitable for businesses of all sizes, including small, medium, and large enterprises. Service CRM 24x7 is utilized by various industries and professions, such as field service management, field HR attendance management, legal management, procurement management, and GST billing.

Key Features

Field Service Management: According to the vendor, Service CRM 24x7 offers a smart and scalable HR Attendance App that efficiently manages field services and field engineers for businesses of all sizes.

Field HR Attendance Management: The vendor claims that Service CRM 24x7 provides an easy-to-use and scalable HR Attendance App that effectively tracks and manages employee attendance for businesses of all sizes.

Legal Management System: Service CRM 24x7 offers a centralized platform, as claimed by the vendor, that allows businesses to manage all legal cases, processes, hearings, documents, and payments in a streamlined manner.

Procurement Management System: According to the vendor, Service CRM 24x7 offers a comprehensive system that facilitates the management of procurement activities, including item requisition, purchase order creation, and goods received note generation.

GST Billing Software: The vendor states that Service CRM 24x7 provides an intuitive invoicing system with customizable features that simplifies the billing process for businesses across various industries.

Social Media Management: According to the vendor, Service CRM 24x7 helps businesses effectively manage their social media platforms, increase brand awareness, and engage with their target audience on popular platforms like Facebook, Instagram, Linkedin, Pinterest, Twitter, Vimeo, and YouTube.

Mobile App Development: Service CRM 24x7 offers customized mobile app development services that leverage the latest mobile and cloud technologies to create user-friendly and efficient apps, according to the vendor. This enables businesses to improve productivity and provide excellent service.

Website Development: According to the vendor, Service CRM 24x7 provides professional website development services that create customized websites aligned with a business's branding and goals. The vendor claims that these websites ensure an optimal viewing experience across different devices.

E-Commerce Development: Service CRM 24x7 offers secure and user-friendly e-commerce website development services, as stated by the vendor. This enables businesses to expand their reach and increase sales through features like product catalog management, shopping cart functionality, and secure payment gateways.

Digital Marketing: According to the vendor, Service CRM 24x7 offers result-oriented digital marketing services that utilize various channels such as SEO, PPC advertising, social media marketing, and email marketing. The vendor claims that these services can improve online visibility, increase website traffic, and generate leads for businesses.