Starting at $7 per month per user
View PricingOverview
What is Shared Mailbox Plus?
Shared Mailbox Plus is a platform to improve a shared inbox for groups that need to manage a shared email. The software will prevent collisions (multiple users answering same email), gives fair and equitable email rotation options, supports complex, custom…
Recent Reviews
Leaving a review helps other professionals like you evaluate Email Management Software
Be the first one in your network to review Shared Mailbox Plus, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://sharedmailboxplus.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Shared Mailbox Plus?
Shared Mailbox Plus is a platform to improve a shared inbox for groups that need to manage a shared email. The software will prevent collisions (multiple users answering same email), gives fair and equitable email rotation options, supports complex, custom forwarding rules and offers response time reporting and SLA alerting. It's intended to be used for for Outlook Shared Mailbox, Office 365 Shared Mailbox, Google Collaborative Inbox, Google Groups or any shared inbox.
The service includes:
1. Fair Email Rotation: Its rotation algorithms ensures that email handlers receive fair distribution of inbound email.
2. Custom Forwarding Rules: Email distribution can be based on specific criteria (tags, working hours, email content, etc) to ensure the right team members receive relevant messages promptly.
3. Email Response SLA Handling: Response times can be monitored to meet service level agreements and maintain customer satisfaction.
4. Reporting and Analytics: Produces insights into email volume, response times, and team performance to continually optimize processes.
5. Free Plan: The free plan that allows a trial of the service without email limits, ensuring it meets an organization's needs before any financial commitment.
The service includes:
1. Fair Email Rotation: Its rotation algorithms ensures that email handlers receive fair distribution of inbound email.
2. Custom Forwarding Rules: Email distribution can be based on specific criteria (tags, working hours, email content, etc) to ensure the right team members receive relevant messages promptly.
3. Email Response SLA Handling: Response times can be monitored to meet service level agreements and maintain customer satisfaction.
4. Reporting and Analytics: Produces insights into email volume, response times, and team performance to continually optimize processes.
5. Free Plan: The free plan that allows a trial of the service without email limits, ensuring it meets an organization's needs before any financial commitment.
Shared Mailbox Plus Features
- Supported: Email rotation like round robin, least burdened, etc
- Supported: Sophisticated forwarding and filtering rules
- Supported: Email representative customization with working hours and tags
- Supported: Email response SLA monitoring, alerting and reporting
- Supported: Full email reporting showing trends and individual rep performance
Shared Mailbox Plus Screenshots
Shared Mailbox Plus Integrations
- Microsoft 365
- Microsoft Exchange
- Google Workspace
- Gmail
- Outlook
- Google Groups
Shared Mailbox Plus Competitors
Shared Mailbox Plus Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
