ShopAgain

ShopAgain, developed by Lattice AI Inc., is a comprehensive customer retention platform designed to help ecommerce businesses increase sales and cultivate customer loyalty. This solution offers a range of features, including personalized email, SMS, and WhatsApp marketing campaigns, automated data-driven emails, SMS marketing, pop-ups and forms, multi-touch campaigns, analytics reporting, and audience sync for ads. ShopAgain caters to businesses of all sizes and meets the needs of ecommerce store owners, marketing managers, digital marketing agencies, retailers, and fashion and apparel brands.

Key Features

Unified Email, SMS & WhatsApp: ShopAgain seamlessly integrates email, SMS, and WhatsApp marketing efforts into a single platform, providing a cohesive and streamlined customer experience. Users can send personalized messages through email, SMS, and WhatsApp, potentially boosting engagement and driving sales.

Customizable Email Flows: ShopAgain offers a wide selection of customizable email templates, allowing users to tailor their messaging to align with their brand's style. With ease, users can launch various email flows, including welcome flows, abandoned cart flows, browse abandonment flows, and more.

Enhanced SMS Engagement: ShopAgain's SMS marketing feature enables businesses to engage with customers on their smartphones, their preferred device. Users can create personalized SMS messages and automate campaigns based on customer behavior and interactions.

Seamless WhatsApp Integration: ShopAgain integrates seamlessly with WhatsApp, enabling businesses to reach Android and iOS users for potentially higher engagement rates. Users can hyper-personalize their messaging and utilize interactive templates that comply with WhatsApp Business Policy.

Simplified Email Marketing: ShopAgain simplifies email marketing through seamless integration with ecommerce stores, personalized email campaigns, and automation. Users can create automated data-driven emails that optimize performance through A/B testing.

Customizable Popups & Forms: ShopAgain provides a range of customizable popups and forms to help businesses expand their subscriber list and drive revenue. Users can easily customize and design popups that align with their brand's style, leveraging advanced features such as cross-selling recommendations and countdown timers.

Personalized Multi-Touch Campaigns: ShopAgain empowers users to create personalized multi-touch campaigns that target customers at different stages of their journey. Users can automate campaigns based on customer behavior and interactions, optimizing them through A/B testing and AI-driven optimization.

Comprehensive Analytics & Reporting: ShopAgain offers comprehensive analytics and reporting features to help businesses track their marketing performance and make data-driven decisions. Users can effortlessly monitor key performance indicators, receive real-time alerts, and access detailed sales and performance metrics.

Audience Sync for Targeted Ads: ShopAgain's audience sync feature allows businesses to synchronize customer segments into Google and Facebook, enhancing ad targeting effectiveness. Users can retarget their contacts on Facebook and Google using email addresses, potentially reducing retargeting costs and increasing conversion rates.

AI-Powered Product Recommendations: ShopAgain leverages AI to provide personalized product recommendations, helping businesses drive sales. Users can effortlessly add product recommendations to their website, emails, and popups with just a few clicks.