Overview
What is SideDrawer?
SideDrawer, developed by SideDrawer Inc., is a web and mobile-based platform that aims to provide professionals, businesses, and individual users with a simple and secure document management solution. According to the vendor, the platform is designed to protect sensitive information exchange, improve...
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Product Details
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- Tech Details
What is SideDrawer?
SideDrawer, developed by SideDrawer Inc., is a web and mobile-based platform that aims to provide professionals, businesses, and individual users with a simple and secure document management solution. According to the vendor, the platform is designed to protect sensitive information exchange, improve productivity, and enhance collaboration. SideDrawer caters to a wide range of business sizes, including solopreneurs, small businesses, mid-sized enterprises, large corporations, and even families. The platform is utilized by various professions and industries, such as wealth, estate, and financial professionals, financial services businesses, fintechs, insurance, legal, real estate, and mortgage sectors.
Key Features
Secure Document Exchange: SideDrawer offers a secure document exchange platform that allows professionals, businesses, and individuals to securely share and collaborate on sensitive documents. According to the vendor, users can protect sensitive information exchange without using risky email links, reducing potential liability associated with email-based communication.
Efficient Document Organization: SideDrawer provides guided organization features that aim to help users quickly find files and reduce administrative time. Users can categorize documents into intuitive document categories, improving productivity and ensuring easy access to important files, as claimed by the vendor.
Collaboration and Teamwork: SideDrawer allows users to easily collaborate with team members, clients, and service providers on any document type. According to the vendor, the platform ensures secure and efficient collaboration, enhancing teamwork and communication.
Secure Mobile and Web Applications: SideDrawer offers a seamless and user-friendly experience across web, mobile, and desktop applications. Users can access and manage their documents securely from anywhere using the SideDrawer mobile app. The mobile app includes features such as document scanning, enabling users to easily digitize paper documents, according to the vendor.
Info Requests and Form Collection: SideDrawer provides customizable Info Requests that allow users to collect data and documents from external users. Users can create standardized templates and requests, saving time and streamlining the collection process, as claimed by the vendor. The platform enables faster client responses, eliminates sensitive information over email traffic, and provides a secure and efficient way to collect information.
Integration with Existing Storage Solutions: SideDrawer seamlessly integrates with traditional cloud storage providers such as Google Drive, Dropbox, OneDrive, and Sharepoint. Users can maintain their existing file structure and storage while using SideDrawer as a secure client-facing platform. The integration aims to ensure efficiency and eliminate the need for multiple storage solutions, according to the vendor.
Native Salesforce Integration: SideDrawer offers a native Salesforce Lightning Web Component (LWC) for seamless integration within the Salesforce environment. Users can leverage SideDrawer within Salesforce to consolidate all files and documentation in one centralized location. The integration enhances productivity and efficiency by bringing document management capabilities directly into the Salesforce CRM, as claimed by the vendor.
API-First Platform and Integrations: SideDrawer is built on an API-first platform, allowing for flexible integrations with other applications and systems. The platform offers over 450 endpoints and webhooks, enabling integration with front, middle, and back-office applications. Users can leverage SideDrawer's API capabilities to streamline processes, workflows, and data exchange, according to the vendor.
Multi-Brand Capability: SideDrawer supports multiple brands, allowing users to customize the branding for different clients or business units. Users can maintain consistent branding across the platform, providing a personalized experience for clients. The multi-brand capability aims to enhance client engagement and strengthen brand identity, as claimed by the vendor.
Digital Vault built for Enterprises: SideDrawer provides a digital vault specifically designed for enterprises, offering a secure and flexible platform for document management. The platform is 100% API-first, allowing for ultimate flexibility in integrating with existing systems and workflows. Enterprises can leverage SideDrawer's dedicated PaaS implementation, dedicated cloud tenant, and exceptional security measures to ensure the protection of sensitive data. SideDrawer also offers a Salesforce Managed Package and Lightning Web Component (LWC) integration, enhancing the power of Salesforce across multiple organizations and providing maximum flexibility, according to the vendor.
SideDrawer Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based |
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Users have found SideDrawer to be a valuable tool for managing their online documentation. They appreciate the cost-effectiveness of the software, as it provides an all-in-one document workspace that allows them to securely store and access their documents from anywhere. The ability to share documents with clients and sort private files has been highly appreciated by users, as it helps streamline communication and collaboration.
One of the standout features of SideDrawer is its emphasis on security. Users have praised the platform for providing maximum security for their confidential documents. Features like E-Signature and role-based access control ensure that sensitive information remains protected. Additionally, the platform offers two-step authentication verification and single finger touch security features, further enhancing its security measures.
The software's ease of use and convenience also make it a popular choice among users. They find it easy to maintain and transfer ownership of drawers, making team collaboration seamless. Users have found SideDrawer useful for categorizing and organizing their official documents and reports in a customized workspace. The software supports various file formats, such as PDF, images, and Excel docs, making it versatile for different types of documents.
Overall, SideDrawer has proven to be a reliable solution for daily document management tasks. Users have commended its efficiency in summarizing and managing various tasks efficiently. While the software already offers a range of useful features, there is potential for further exploration and implementation of additional features in the future to make it even more versatile for users' needs.
Out-of-the-box capabilities: Reviewers have appreciated the helpfulness of SideDrawer's out-of-the-box capabilities, with multiple users stating that it makes it easy to pick a document type, attach documents, and securely store them in the online portal.
Easy setup and categorization: Several users have mentioned that setting up SideDrawer is a breeze and have specifically highlighted the various default categorizations of document types. This feature simplifies the process of adding documents and collaborating with clients.
Multi-platform support: The availability of SideDrawer's mobile app has been highly valued by users, allowing them to access their notes and documents anytime, anywhere. This convenience factor has been seen as a major advantage by multiple reviewers.
High Prices: Some users have felt that the prices for SideDrawer are too high, particularly considering the negative impact of COVID-19 on businesses. They believe that the cost of the software should be more affordable to accommodate their current financial constraints.
Crashes: Several reviewers have experienced frustration due to frequent crashes of the application without any apparent reason. These unexpected crashes disrupt their workflow and hinder their productivity, leading them to express dissatisfaction with this issue.
Difficulty accessing technical information: Users have mentioned difficulties in accessing technical information related to SideDrawer. They hope to find a solution or improvement in this area as it hampers their ability to troubleshoot issues or understand certain aspects of the software's functionality.