SiteVibes

SiteVibes is an ecommerce retention platform designed to help brands enhance customer loyalty and increase conversions. This all-in-one solution is tailored for companies of various sizes in industries such as ecommerce retail, marketing, customer experience management, brand management, and digital marketing. According to the vendor, SiteVibes offers a range of features that aim to streamline loyalty program management and drive customer engagement and sales.

Key Features

AI Product Reviews + Q&A: SiteVibes automates the collection of authentic product reviews and offers AI review moderation and auto-publishing features. Customers can ask questions and receive answers from past shoppers or the brand's support team, according to the vendor.

Loyalty, Rewards & Referrals: Brands can create customizable loyalty, rewards, and referral programs with SiteVibes. The platform allows for custom loyalty tiers, reward types, and built-in referral programs to incentivize customers to share the brand with their friends, the vendor claims.

Visual UGC: SiteVibes simplifies the curation and merchandising of customer-generated content (UGC) from social media. Brands can curate posts, request permission to use them, and display user-generated content with real user images to drive customer engagement, as per the vendor.

Social Proof Messaging: SiteVibes provides insights on a product's popularity to increase conversions. Shoppers can see real-time product popularity information, and brands can customize social proof messaging to match their style and messaging, according to the vendor.

Product Trends: SiteVibes offers real-time product trends and a Trending Wall to increase time on site and average order value. Brands can leverage automatic content curation based on catalog product trends and re-market their most popular products to shoppers, as claimed by the vendor.

Reporting & Analytics: SiteVibes provides visibility into trending product data and UGC data for effective merchandise strategies. Brands can view daily, weekly, and monthly top trending products and measure conversions for shoppable UGC, trending wall, social proof, and pop-ups, according to the vendor.

Review Software: SiteVibes offers a review platform to capture real reviews from shoppers and increase buyer trust and sales. The platform supports the collection and display of authentic customer reviews and ratings, including photo and video reviews, with SEO benefits, as per the vendor's claims.