Name: Skit.ai
Author: Skit.ai

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Beta Testing

Continuous Integration

Development

Attendance Tracking

Career Center

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Office Suites

Streaming Analytics

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

SaaS Spend Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change and Configuration Management

Cloud Storage

Container Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Enterprise Flash Array Storage

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

IoT Security

Message Oriented Middleware

Modular Storage Area Network (SAN)

Network Performance Monitoring

Open-Source Database

Phishing Detection and Response

Runtime Application Self-Protection

SSL Certificate

Virtualization Management

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Identity Resolution

Marketing Automation

Mobile Marketing

Retail Media Advertising

Social Media Management

Survey & Forms Building

Technology Review

Video

Video Editing

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales Content Management

Sales Forecasting

Sales

Cloud Security Posture Management

Security

Clinical Trial Management

Geographic Information

OSS/BSS (Operations Support/Business Support)

Online Voting

Retail Management

Vertical-Specific

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Observe.AI, a provider of Contact Center AI in San Francisco, supports  customer experiences and agent performance by helping to analyze interactions, extract sentiment insights and streamline workflows. With Observe.AI, businesses transcribe interactions to coach agents while gaining visibility into customer service operations. Observe.AI technology includes agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to contact centers.

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Skit.ai is a Conversational Voice AI solution provider in the ARM industry, empowering collection agencies to streamline and accelerate revenue recovery. By automating a million debt collection calls per week, Skit.ai aims to empower debt collection agencies across the U.S. with automated, intelligent, and consumer conversations. Its Voice AI solution is trained to solve the core challenges faced by debt collection agencies.

Top Rated 2023

Growth

Accelerator

Clari Copilot

Conversation Intelligence

Clari

Jiminny

Conversation Intelligence Software Features

Speech-to-Text Transcription

Keyword Detection

Sentiment Analysis

Speaker Diarization

Call Recording Playback

Call Summarization

Conversion Metrics

Keyword Search & Retrieval

Call Tagging

Integration with CRM Systems

Skit.ai

Skit.ai's Digital Collection Agent Demo

Conversation Intelligence Software Features allow users to automate various forms of conversation transcribing.

Automatically transcribes audio recordings of conversations into text for easy review and analysis.

Identifies and highlights key words or phrases within the transcribed conversations to help users pinpoint important topics.

Analyzes the tone and sentiment of the conversation to determine the overall mood and sentiment of the participants.

Separates and labels different speakers in the conversation, allowing users to track who said what during the discussion.

Enables users to listen to recorded conversations for additional context and verification of the transcribed content.

Provides a summary or overview of the conversation, highlighting key points and takeaways for quick reference.

Tracks and measures conversation metrics such as talk time, silence duration, and engagement levels to evaluate communication effectiveness.

Allows users to search for specific keywords or phrases within the conversation transcripts for efficient information retrieval.

Enables users to tag conversations with labels or categories for organization and easy retrieval based on specific criteria.

Integrates with Customer Relationship Management (CRM) systems to automatically log conversation details, update customer records, and track follow-up actions.

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Conversation Intelligence Software

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Mobile Application	No

Skit.ai

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Pricing

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Entry-level set up fee?

Offerings

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Alternatives Pricing

Clari Copilot

What is Clari Copilot?

Jiminny

What is Jiminny?

Product Demos

Skit.ai's Digital Collection Agent Demo

Product Details

What is Skit.ai?

Skit.ai Competitors

Skit.ai Technical Details

Comparisons

Compare with

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Reviews