SkyChat

SkyChat is a chatbot platform developed by Proactive System Ltd. According to the vendor, it is designed to enhance communication and engagement between businesses and their customers. It offers features such as automated instant response, personalized service, interactive conversations, and effective feedback collection. SkyChat is targeted at small to large companies in various professions and industries, including customer service, marketing, sales, consumer research, and food & beverage.

Key Features

Instant Response: According to the vendor, SkyChat provides automated instant response capabilities, allowing businesses to offer round-the-clock convenience to their customers. It is said to efficiently handle a high volume of clients, potentially surpassing the capabilities of human agents.

Handle more clients: The vendor claims that SkyChat supports many concurrent users, enabling businesses to effectively manage and engage with their customers. This feature is intended to help businesses save on human costs and increase overall efficiency.

Personalized Service: SkyChat is designed to engage customers through real-time interaction, facilitating the gathering of information and understanding of individual needs. According to the vendor, this personalized approach aims to enhance the customer experience and foster stronger relationships.

Interactive Conversation: The vendor states that SkyChat supports various forms of communication, including plain text, images, and list buttons. This feature allows businesses to surprise and engage customers with interactive elements, potentially creating a more dynamic and enjoyable conversation experience.

Natural Response: According to the vendor, SkyChat is designed to mimic conversational interactions with friends, allowing customers to communicate in a natural and friendly manner. This approach is intended to make customers feel at ease and receive assistance in a warm and approachable manner.

Effective Feedback Collection: SkyChat is said to simplify the process of collecting feedback from customers, potentially providing businesses with valuable insights to improve their products and services based on customer input.

Chatbot available across popular channels: The vendor claims that SkyChat ensures accessibility for customers through their preferred communication channels. This feature aims to allow businesses to reach customers on platforms they are already using, potentially increasing the chances of successful engagement.

Designed to fit perfectly into your business: SkyChat offers customizable chatbot solutions tailored to different industries, according to the vendor. This feature aims to ensure that the chatbot aligns with the unique vision and requirements of each business, facilitating a seamless integration into existing operations.

Product Catalog (Retail): SkyChat is said to provide a feature that displays product details in categories, potentially enhancing the shopping experience and facilitating cross-selling opportunities for customers.

Effective Promotion (Retail): According to the vendor, SkyChat offers a feature that promotes new food items or campaigns directly to customers, increasing awareness and encouraging purchases. This feature aims to help businesses effectively market their products and drive sales.