SmartIA

SmartIA is an innovative platform developed by Digevo that leverages Artificial Intelligence (AI) technology to automate and optimize the debt collection process. According to the vendor, SmartIA aims to accelerate the collection process, increase recovery rates, and reduce operational costs for businesses of all sizes. This versatile solution caters to a wide range of industries, including financial institutions, retail, e-commerce, telecommunications, and utilities.

Key Features

AI-Driven Recommendations: According to the vendor, SmartIA's System of AI Recommendations allows the platform to learn about users and progressively scale up the recovery process. By automating campaigns, SmartIA is said to accelerate the debt recovery process and increase the chances of successful collection.

Operational Cost Reduction: The vendor claims that SmartIA helps businesses reduce operational costs by over 40% through automation and AI-driven optimization. By automating repetitive and manual tasks, SmartIA is said to eliminate the need for extensive human intervention, resulting in cost savings.

Mass Contact Campaigns: SmartIA enables businesses to streamline the debt recovery process by massifying contact campaigns and segmenting the debtor database. According to the vendor, the platform automates the mass contact of debtors, allowing businesses to reach a larger number of customers in a shorter period.

Personalized Engagement: The vendor states that with SmartIA's AI prediction capabilities, businesses can achieve personalized customer engagement and contact debtors at the right time. The platform is said to analyze customer behavior and predict the optimal time to contact debtors, increasing the chances of successful collection.

Tailored Digital Strategies: According to the vendor, SmartIA receives and segments the debtor database to apply tailored digital strategies based on debtor behavior. The platform provides businesses with a range of contact channels and recommends the most effective ones for each debtor.

Real-Time Data and Insights: SmartIA's dashboard is claimed to offer real-time data and insights on campaign performance, allowing businesses to track and optimize their debt collection strategies. This feature is said to help businesses make informed decisions and improve overall collection outcomes.

Behavior Analysis: According to the vendor, SmartIA's AI capabilities enable it to analyze user behavior and recommend the most effective contact channels for each debtor. By leveraging this analysis, businesses can optimize their communication strategies and increase the chances of successful debt recovery.

Resource Allocation Optimization: SmartIA's segmentation capabilities help businesses prioritize debtors and allocate resources effectively for maximum recovery. The vendor claims that this ensures businesses focus their efforts and resources on debtors with the highest potential for successful collection.

Efficient Campaign Management: The vendor states that SmartIA streamlines the debt collection process, minimizing the need for manual labor and reducing overall operational expenses. By automating campaigns and optimizing contact strategies, businesses can achieve higher recovery rates and optimize their debt collection efforts.