SmartOM

SmartOM is a software application designed to streamline facility management and trades for small and medium-sized businesses, according to the vendor. It offers a range of features and functionalities to help businesses efficiently plan and manage work processes. SmartOM is specifically tailored for facility maintenance companies, cleaning companies, building service providers, and landscape gardening businesses.

Key Features

Zeiterfassung & Berichte: According to the vendor, SmartOM offers automatic assignment of orders to employees, integrated time tracking for accurate documentation of work hours, and detailed reports providing insights into working hours, project costs, and performance metrics.

Einfache Kommunikation: SmartOM allows users to communicate in real-time with both employees and customers through the application, according to the vendor. This feature aims to enhance transparency, improve response times, and increase customer satisfaction. It also facilitates better internal communication and information sharing among team members.

Flexible Einsatzplanung: According to the vendor, SmartOM provides dynamic and flexible scheduling that can adapt to changing priorities and unexpected events. Users can easily adjust schedules in case of changes or issues, ensuring efficient resource planning and optimal utilization of employees.

Transparenz für Kunden: SmartOM offers 24/7 access to real-time order status for customers, according to the vendor. This feature enables customers to track the progress of services and gain valuable insights into the status of their orders.

Digitalisierte Einsatzplanung: According to the vendor, SmartOM optimizes efficiency and streamlines workflows through automatic assignment of orders to employees. This feature aims to keep employees informed about their tasks, leading to more effective work.

Aufgabenbezogene Zeiterfassung: According to the vendor, SmartOM enables more accurate tracking and documentation of work hours, helping to avoid errors in payroll and disputes with customers or employees. It provides better control over recorded working hours.

Langwierige Kommunikation: According to the vendor, SmartOM facilitates real-time communication with employees and customers within the application, resulting in faster responses and reduced communication delays. This feature aims to minimize frustration on both sides.