SocialXpand

SocialXpand is a social media management platform offered by the vendor, SocialXpand. According to the vendor, the main purpose of this platform is to assist businesses in managing their social media presence, engaging with their audience, and monitoring their online reputation. The product is primarily targeted at small to medium-sized businesses, including marketing and advertising agencies, social media consultants, small business owners, retail and e-commerce businesses, as well as the hospitality and restaurant industry.

Key Features

According to the vendor, SocialXpand offers the following features:

Social Media Management: Create engaging and shareable social media content, including a Banner Ad feature, with advanced scheduling options for easy post scheduling in advance. Tailored Strategy allows customization of social media strategies for each business.

Reputation Monitor: Monitor online reputation on review sites like Yelp and receive review alerts for customer comments or reviews. Protect the online reputation by monitoring and responding to customer feedback.

Social Contests: Amplify social marketing efforts with powerful sweepstakes and email list building. Engage customers through social sweepstakes and giveaways.

Social Deals: Increase both new and returning customers by offering social deals that also help build email lists. Utilize social deals apps to generate new customers and encourage repeat business.

Social Analytics: Access comprehensive analytic reports across all social channels, deals, and sweepstakes. Gain valuable insights through easy-to-understand social analytics and post insights.

Social Shopping Carts: Create a social shopping cart to sell food or products on social media platforms. Implement an easy-to-use takeout/delivery ordering system for seamless transactions.