SoftTouch

SoftTouch POS is a next-generation point-of-sale technology and service provider specifically designed for restaurants, bars, nightclubs, and foodservice establishments. According to the vendor, this solution aims to streamline operations and improve efficiency for businesses of all sizes, ranging from small independent restaurants to large restaurant chains. With its wide range of features and industry-specific capabilities, SoftTouch POS caters to the needs of professionals in the restaurant, bar, nightclub, and foodservice industries.

Key Features

Point of Sale: SoftTouch POS provides a comprehensive point-of-sale solution for restaurants, bars, nightclubs, and foodservice establishments. According to the vendor, it includes features such as order management, payment processing, and check recall, which are intended to streamline operations and improve efficiency.

Cloud-based: SoftTouch POS utilizes a highly available cloud infrastructure, offering flexible and scalable operations. The vendor claims that it provides features such as address auto-fill, SMS alerts and notifications, and multi-store loyalty and gift cards. This cloud-based approach is said to enable accessibility anytime, anywhere.

Table-top Ordering: SoftTouch POS allows customers to place orders directly from their table using a tablet or other devices. According to the vendor, this feature aims to enhance the customer experience by reducing wait times and improving order accuracy, while also increasing table turnover and improving operational efficiency.

Handheld POS: SoftTouch POS enables servers to take orders and process payments directly at the table using handheld devices. The vendor states that this feature improves table service and reduces order entry errors, enhancing efficiency and customer satisfaction.

Mobile Ordering: SoftTouch POS provides customers with the convenience of placing orders through a mobile app or website. According to the vendor, it offers features such as future orders, delivery or pickup options, and payment processing. This feature is intended to enhance the customer experience and increase order volume.

Kiosk Ordering: SoftTouch POS allows customers to place orders and make payments using self-service kiosks. The vendor claims that this feature reduces wait times and improves order accuracy, increasing operational efficiency and customer satisfaction.

Online Ordering: SoftTouch POS transforms the menu into an online ordering system for delivery or pickup. According to the vendor, it integrates with the restaurant's website or can be customized for a new website. This feature offers easy menu setup, payment processing, and full integration with the POS system.

Security: SoftTouch POS provides security features such as PCI PA-DSS compliance and EMV certification. The vendor states that it ensures secure payment processing and protects customer data. With touchless sign-on and real-time data replication, SoftTouch POS offers enhanced security measures.

Table Management: SoftTouch POS offers SmartHost, a table management system for the front of the house. According to the vendor, it provides features such as predictive seating, table status notifications, and reservations. This feature aims to maximize revenue, improve efficiency, and reduce labor costs.

Real-time Reporting: SoftTouch POS provides enterprise reporting and a mobile dashboard for real-time data analytics. According to the vendor, it offers insights into sales, inventory, and other key metrics. This feature is intended to help businesses make informed decisions and optimize operations.