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Spectrm's conversational AI platform provides a range of solutions for businesses. For instance, it helps manage conversations with …
Overview
What is Spectrm?
Spectrm is a conversational marketing platform that powers chatbots and conversational AI to support customer success and to design experiences for customers. Spectrm can engage prospects on websites, apps, and social to qualify leads in real-time without forms.
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What is Spectrm?
Spectrm is a conversational marketing platform that powers chatbots and conversational AI to support customer success and to design experiences for customers. Spectrm can engage prospects on websites, apps, and social to qualify leads in real-time without forms.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://spectrm.io/pricing
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Spectrm?
Spectrm is a conversational marketing platform that powers chatbots and conversational AI to support customer success and to design experiences for customers. Spectrm can engage prospects on websites, apps, and social to qualify leads in real-time without forms.
Spectrm Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Spectrm's conversational AI platform provides a range of solutions for businesses. For instance, it helps manage conversations with customers, providing a more personalized approach and helping to save time and resources. Spectrm aids in automating common and basic customer questions, allowing teams to become more productive.
Moreover, the platform helps in replicating website gift guides via the display network, providing answers to basic brand-related questions that live across the internet. Spectrm also boosts engagement rates and consideration in marketing funnels by creating bots that are built for scale, managing the entire funnel within social platforms that users use every day.
Clients have been pleased with the platform's ability to solve problems such as updating chatbots that were not tailored to target audience users, increasing reach, improving language, and building engagement. Overall, Spectrm empowers businesses with an interactive advertising format that guides audiences in real-time and provides a great user experience for audiences across Facebook.
Affordability: Users have found Spectrm to be an affordable solution for building conversational marketing campaigns. Many reviewers appreciate the pricing and feel that it is a great value for the money spent.
Ease of Use: The platform's ease of use has been praised by many users, who find it intuitive and straightforward. They appreciate the ability to customize chatbots using the tools available on Spectrm without any coding experience required.
Helpful Customer Support: Users have described Spectrm's customer support as helpful, responsive, and knowledgeable. Reviewers appreciate the team's collaborative nature, which provides guidance in launching successful conversational marketing campaigns.
Complicated Platform: Some users have found Spectrm's platform to be complicated and labor-intensive for pulling data, particularly for non-power users. Additionally, some errors in building conversations are unclear.
Technical Issues and Communication: Some reviewers have faced technical issues that took more time to resolve than expected, and they would like better communication from the team.
Analytics Improvement: Several reviewers suggest improvements in the analytics part of the platform as it can be difficult to use over a long time span.