Sphinx Manager

Sphinx Manager is a software solution designed to optimize and streamline various aspects of business operations. It caters to businesses of all sizes, from small enterprises to large corporations. According to the vendor, professionals and industries such as maintenance technicians, service and repair companies, equipment rental companies, event management companies, construction companies, retailers and distributors, service providers, manufacturers, and e-commerce businesses can benefit from the features and functionalities offered by Sphinx Manager.

Key Features

Document Management: The vendor states that Sphinx Manager includes a document management software (GED) that allows integration of technical notices from manufacturers and catalogs available in PDF format. It facilitates the storage, preservation, and sharing of company knowledge through features such as photos, technical tips, and explanatory diagrams.

Customer Portal: The Customer Portal serves as a tool for efficient communication with clients. Depending on the company's configuration, clients can access various information, including quotes, purchase orders, delivery notes, invoices, and more. They can also request interventions or submit incident tickets, enabling effective issue management and resolution.

Invoicing: According to the vendor, Sphinx Manager includes SAV invoicing software that enables the creation of manual invoices, either per job or monthly, for completed interventions. It effectively manages payment records, outstanding balances, payment reminders, and integrates seamlessly with accounting software.

Planning Tool: Sphinx Manager's planning software effectively manages technicians, repairs, interventions, maintenance, and troubleshooting, whether planned or unplanned. The vendor claims that it provides a comprehensive view of interventions, facilitating efficient planning and resource allocation.

Maintenance Software: According to the vendor, Sphinx Manager's maintenance software simplifies intervention scheduling, provides technicians with a clear overview of their tasks, and seamlessly integrates with other modules to streamline the maintenance workflow. It supports geolocation, enabling technicians to easily locate equipment and sites.

Computerized Maintenance Management System (CMMS): Sphinx Manager serves as a CMMS or GMAO, offering various functionalities, including a preventive maintenance planning module, real-time client follow-up history, and equipment and site details. The vendor states that it supports equipment identification via QR codes using smartphones or tablets.

CRM Module: The vendor claims that Sphinx Manager's CRM module efficiently manages customer relationship information, provides a shared agenda with alarms and reminders, and allows for the effective management of sales representatives and their activities.

Stock Management: Sphinx Manager's stock management module handles stock levels, pricing, and control for articles and equipment. It enables automatic replenishment and provides statistical analysis capabilities, according to the vendor.

Specialized Stock Management for Auto Parts: The vendor states that Sphinx Manager's specialized stock management module effectively handles stock levels, pricing, and control for auto parts. It seamlessly integrates with auto parts manufacturer catalogs.

Lot Traceability: According to the vendor, Sphinx Manager's lot traceability module efficiently manages lot traceability for products, handles articles and pricing, and provides statistical analysis capabilities.