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Users of Spoki have reported significant improvements in their communication and interaction rates, with a conversion rate of 80%. This …
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Product Details
- About
- Tech Details
What is Spoki?
Spoki Features
- Supported: Campaign Management
- Supported: Marketing Automation
- Supported: Dynamic Content
- Supported: Segmentation
- Supported: Social Marketing
- Supported: Campaign Analytics
- Supported: CRM
- Supported: Engagement Tracking
- Supported: Lead Capture
- Supported: Third Party Integrations
- Supported: Chatbot
- Supported: Group Messaging
- Supported: Human Handover
- Supported: Customer Support
- Supported: Lead Nurturing
- Supported: Live Chat
- Supported: Lead Engagement
Spoki Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users of Spoki have reported significant improvements in their communication and interaction rates, with a conversion rate of 80%. This indicates that the software effectively facilitates effective communication between team members or clients. By replacing outdated email communication methods, reviewers have found that Spoki leads to increased engagement and interaction, making it easier to collaborate with others. Customers have also experienced enhanced collaboration and communication within their teams by utilizing Spoki. The software's ability to foster increased interaction and engagement has been praised by users, surpassing the limitations of traditional email communication methods. Overall, Spoki proves to be a valuable tool for improving communication and fostering collaboration among individuals and teams.
Automated Messaging: Users have praised Spoki for its ability to automate messages in Whatsapp, with many stating that it is a particularly helpful feature. The automation process is described as simple, fast, and intuitive, making it easy to set up automated messages.
Continuous Updates: Reviewers appreciate the continuous updates provided by Spoki, which ensure that the software remains up to date with the latest features and improvements. This demonstrates Spoki's commitment to enhancing their product and meeting customer needs.
Seamless Integration: Many users highlight the seamless integration of Spoki with popular tools like Shopify, ActiveCampaign, and Zapier. This allows for efficient and streamlined workflows, enabling users to easily connect Spoki with their existing systems without any hassle.
Difficult communication with other software: Some users have expressed frustration with the difficulty of integrating Spoki with other software, such as Active Campaign. They feel that there is a lack of feedback to the automation program, making it challenging to establish seamless communication between different platforms.
Limited possibilities for autonomous automations: According to several reviewers, Spoki has limited options for creating autonomous automations without relying on external platforms. Users would like more flexibility and independence in building automations within the software itself, rather than having to depend on external tools or integrations.
Need for improvement in inline automations: A few users have mentioned that while they appreciate Spoki's inline automations feature, they feel there is room for improvement. Unfortunately, specific details on how this aspect can be enhanced were not provided by these reviewers.