Overview
What is Staffino?
Staffino helps clients to improve their customer experience (CX) and employee experience (EX) through their online platform. The solution aims to make it easier for companies to understand their customer journey better. Staffino boasts users among over 50 companies and…
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Staffino?
Staffino Competitors
Staffino Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews
Community Insights
- Business Problems Solved
Staffino has proven to be a valuable solution for businesses, solving various key business problems and improving overall operations. Users have found that the software helps increase the presence and self-value of their work, benefiting the entire company. It has been effective in incorporating newcomers and improving the overall PR of the company. The collection of real feedback allows businesses to better understand their operations and make improvements accordingly, preventing bad feedback from reaching public channels like Google reviews. This feature has been particularly appreciated by users as it helps maintain a positive reputation. Additionally, Staffino has helped improve the relationship between companies and customers, leading to enhanced customer experience and improved performance of staff members. The ability to collect real-time feedback has contributed to continuous improvement efforts and allowed for prompt issue resolution, ultimately resulting in higher customer satisfaction. Staffino's comprehensive customer experience system, including satisfaction surveys, KPI overviews, and monthly business reviews, provides valuable data for planning and evaluating business operations. Users have also found that Staffino facilitates effective employee recognition and feedback processes, contributing to employee motivation and retention. The software's ease of implementation, quick setup times, and user-friendly interface have been widely appreciated by users. Overall, Staffino solves business problems such as unfair feedback from mystery shoppers, pharmacy dissatisfaction, ineffective business planning, poor operations management, and lack of customer insights. By addressing these challenges, businesses are able to improve their processes, enhance customer service, increase overall satisfaction without additional investment, and gain a competitive edge in the market.