STEM SOS

STEM SOS is an enterprise field service management solution designed to bridge the gap between field workers and accounting office personnel. According to the vendor, this software enables companies of various sizes, from start-ups to established enterprises in industries such as oil and gas, energy, manufacturing, chemical, logistics, and transportation, to effectively track ticket information and ensure accurate billing for parts, labor, equipment, and schedules.

Key Features

Asset Management System (AMS): According to the vendor, this feature facilitates efficient tracking of field assets and necessary maintenance through inspections, standard tasks, and work orders. The system supports multi-yard capabilities for transferring and installing assets from different locations. It also allows companies to track and maintain assets such as tank batteries, pumping units, and manufactured items.

Lower DSO & Streamline Accounting: The vendor claims that this feature helps companies effectively manage costs and reduce their Day Sales Outstanding average. It achieves this by utilizing an electronic ticket system for obtaining signatures and approvals from the field. According to the vendor, this feature enables faster invoicing of tickets, resulting in reduced delays and improved cash flow.

User-Friendly Interface: According to the vendor, STEM SOS is designed with a user-friendly interface, catering to employees with varying levels of technology experience. The software provides simple touch devices for input, ensuring ease of use even in complex workflow scenarios. Users can also customize the view and adjust settings to prevent information overload, as per the vendor.

Dispatch Management: The vendor states that this feature allows users to create and dispatch tickets from both the office and the field, facilitating efficient communication and coordination between teams. According to the vendor, this feature enables quick work order approval and transfer to the accounting office, minimizing delays and enhancing productivity.

Flexible Form Customization: According to the vendor, STEM SOS offers flexible form customization for different tasks, providing businesses with the ability to adapt the system to their specific needs. Users can easily add, edit, or modify questions in forms at any time, ensuring flexibility and scalability, as per the vendor.

Inventory & Parts Management: The vendor claims that this feature enables accurate counting, tracking, and management of inventory and parts used on work orders. It includes the ability to set refill limit alerts, track price and unit size history for auditing purposes, and ensure efficient inventory management, according to the vendor.

Asset Work Order Management: According to the vendor, this feature empowers users to create and manage work orders directly for assets, offering a comprehensive overview of asset maintenance and history. Users can view work order history, create alarms or alerts, and track and maintain assets such as tank batteries, pumping units, and manufactured items, as per the vendor.

Multi-Yard Capabilities: The vendor states that STEM SOS allows users to seamlessly switch between multiple yards to dispatch, manage crews, run reports, track parts, and transfer assets. This feature ensures smooth operations across different locations, enhancing overall efficiency, according to the vendor.

Paystub Generation: According to the vendor, the software offers ongoing paystub generation for employees to view their job history and hours worked. This feature ensures accurate recording of all work orders in the system, facilitating transparent and efficient payroll processes, as per the vendor.

Robust Reporting & Analytics: According to the vendor, STEM SOS provides a robust reporting structure that enables users to gain valuable insights through analytics and data analysis. The software offers dashboards, pivot charts, and scheduled reports for data visualization and informed decision-making, as per the vendor.