Overview
What is SureTel?
The SureTel VoIP is a cloud-based phone system designed specifically for businesses. It caters to small, medium, and enterprise-sized companies across various professions and industries. According to the vendor, SureTel VoIP provides a reliable and feature-rich communication solution. Additionally, managed...
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is SureTel?
The SureTel VoIP is a cloud-based phone system designed specifically for businesses. It caters to small, medium, and enterprise-sized companies across various professions and industries. According to the vendor, SureTel VoIP provides a reliable and feature-rich communication solution. Additionally, managed IT service providers can also leverage this robust VoIP system to cater to their clients' communication needs.
Key Features
24/7 US Based Support: According to the vendor, SureTel VoIP offers round-the-clock support from a 100% US-based team, ensuring prompt assistance whenever needed.
Easy and Fast to Deploy: The vendor claims that SureTel VoIP can be quickly and easily set up, thanks to its straightforward setup process. Additionally, a dedicated deployment team is available to assist with account setup.
Fantastic Savings: SureTel VoIP is said to offer potential cost savings of up to 60% on phone expenses compared to traditional phone systems, according to the vendor.
High Availability System: The vendor states that SureTel VoIP is hosted on Google Cloud in multiple regions, ensuring high availability with over 99.99% uptime.
One Plan for All: According to the vendor, SureTel VoIP includes all features in all service plans, eliminating the need for additional charges.
No Up-front Costs: The vendor claims that SureTel VoIP does not require any upfront costs, and there is an option to rent phones from SureTel.
Apps All Over: SureTel VoIP offers mobile apps for both iOS and Android, allowing users to make and receive calls on the go, according to the vendor.
Custom Features: According to the vendor, SureTel VoIP supports any custom feature, and users can explore upcoming features through the Idea Portal.
Voicemail to Email: SureTel VoIP allows users to receive voicemails directly in their email inbox, providing convenient access to messages from anywhere, according to the vendor.
Unlimited US & Canada Calling: According to the vendor, SureTel VoIP offers unlimited calling within the US and Canada, without additional charges.
SureTel Features
- Supported: Access Controls/Permissions
- Supported: Alerts/Notifications
- Supported: Call Conferencing
- Supported: Call Monitoring
- Supported: Call Recording
- Supported: Call Routing
- Supported: Call Screening
- Supported: Contact Management
- Supported: IVR/Voice Recognition
- Supported: Unified Communications
- Supported: Voicemail Transcription
- Supported: Call Logging
- Supported: Call Transfer
- Supported: Employee Directory
- Supported: Mobile Access
- Supported: Video Conferencing
- Supported: Virtual Call Center
- Supported: Voice Mail
- Supported: Call Center Management
- Supported: Call Disposition
- Supported: Call List Management
- Supported: Call Reporting
- Supported: Call Tracking
- Supported: Conferencing
- Supported: Customizable Reports
- Supported: Fax Management
- Supported: Ring Groups
- Supported: Virtual Extensions
- Supported: Callback Scheduling
- Supported: Multiple Scripts
- Supported: Phone Key Input
- Supported: Voice Customization
- Supported: Chat/Messaging
- Supported: Multi-User Collaboration
- Supported: Reporting & Statistics
SureTel Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Android, iPhone, iPad |
