Survey Manager

Survey Manager is a survey technology platform provided by Australian Survey Research Group Pty Ltd. According to the vendor, it helps organizations manage their research programs, including survey design, administration, analysis, and reporting. The platform is suitable for businesses of all sizes and caters to various professions and industries, such as market research professionals, human resources professionals, customer experience professionals, government departments, and educational institutions.

Key Features

Web Surveys: Users can create and deploy web surveys using desktops, tablets, and mobile phones. They can customize online questionnaires and e-forms in multiple languages. The platform supports anonymous surveys as well as surveys with unique login codes or common survey access codes.

Paper Surveys: Users can collect data through paper forms and questionnaires. They can create scannable paper forms for easy data entry and analysis. The platform facilitates the distribution and collection of paper surveys through various channels, such as mail, handouts, and facilitated group sessions.

Telephone Interviewing (CATI or depth interviewing): Survey Manager includes features for conducting Computer-Aided-Telephone-Interviewing (CATI) or depth interviews. Users can manage telephone interviews, including scheduling, script management, and respondent tracking. The platform provides tools for recording and analyzing telephone interview data.

Field Work and Focus Groups: Survey Manager supports field work activities, such as intercepts and observations. Users can facilitate focus groups and capture qualitative data using the platform. The platform allows for the scheduling, coordination, and management of field work and focus group sessions.

Custom Reporting and Dashboards: The platform offers custom reporting capabilities, allowing users to create tailored reports based on standard templates. Users can generate reports using the platform's report engines. The platform supports the creation of infographics and custom dashboards for visualizing survey data. Users can access analytical and mass reporting capabilities within Survey Manager.

Data Modeling and Statistical Analysis: Survey Manager provides data modeling services in collaboration with the University of Melbourne. The platform offers advanced statistical analysis features, including factor analysis, cluster analysis, and regression analysis. Users can perform multivariate analysis and statistical modeling on collected survey data. Survey Manager supports the validation and cleaning of data, as well as data mining techniques for extracting hidden predictive information.

Project Management and Collaboration: Survey Manager includes project management features for planning and tracking survey projects. Users can collaborate with team members and assign responsibilities within the platform. The platform allows for the management of survey timelines, costs, and deliverables. Survey Manager supports communication programs to increase response rates and engage participants.

Multilingual Support and Integration: Users can create and administer surveys in multiple languages. The platform supports integration with key business processes, allowing survey outcomes to be integrated into organizational workflows. Survey Manager offers API integration capabilities for seamless data transfer and integration with other systems.