Sycurio.Digital - Omnichannel Payment Links

Sycurio.Digital delivers better CX and more secure payments across every enterprise engagement channel.

Sycurio solutions aim to remove the cost and complexity of payment systems integration and PCI DSS compliance and make customers’ payment experiences flow seamlessly – giving them choice and trust in the way you process their payments.

Its payment APIs are built to integrate with cloud contact center solutions, CRM and payment gateways enabling the user to take payments in any and every digital channel. Its engineered-in PCI compliance solutions ensure that the organization's PCI DSS reporting is kept to the minimum Self-Assessment Questionnaire ‘A’ level (SAQ-A).

Sycurio’s payment API and agent user interface delivers a platform that can be used to build a customer experience that both matches their needs and the user's goals. Each digital payment link can be personalised, is secured, and fully configurable. They can be protected by passwords or become inactive after successful payment, set to expire after a specific number of clicks, or by time- or be geolocation-specific.

Agents and systems can view and track each link in real time using Sycurio’s tools and API, ensuring complete control to initiate further automated processes or engage with customers to encourage the progression of the payment. In addition, Sycurio.Digital payment links can be utilized by all agents, remote workers and field workforces without mandatory PCI DSS clearance or the PCI payment security training.

An organization and its people are automatically protected in every Sycurio protected payment transaction. A customer’s sensitive payment card information is completely shielded from the organization's network, systems and agents, ensuring maximum security for the organization and its customers, and it ensures PCI DSS compliance with minimal effort.

Sycurio.Digital secure payment links can be embedded in:

• Contact center & CRM systems
• ERP platforms
• SMS & email messages
• Agent chat and messaging applications
• Social media and social commerce environments
• AI driven chat & voicebots
• IVR systems
• Used as alternative payment methods for e-commerce
• Presented as QR payment codes on printed invoices and point of sale materials

Sycurio’s payment solutions perfectly balance CX with security

As a Level 1 PCI Service Provider and accredited by both Visa & Mastercard, Sycurio aims to create better ways to create payment journeys that plug directly into existing systems and platforms – helping users to create lasting customer trust and loyalty in every payment transaction.