Symphony GOLD

Symphony GOLD is an AI-powered solution designed to address the challenges faced by retailers and consumer packaged goods (CPG) companies. It offers end-to-end, connected solutions for both large and mid-sized retailers and CPGs. Professionals in the retail and CPG industries, including category managers, demand planners, and supply chain managers, can benefit from Symphony GOLD's advanced AI capabilities.

Key Features

Connected AI solutions: According to the vendor, Symphony GOLD offers connected AI solutions that leverage the power of predictive and generative AI to address the challenges faced by retailers and CPGs. These solutions aim to seamlessly orchestrate data, actionable insights, and autonomous workflows to potentially deliver better customer experiences and profitable growth.

End-to-end, AI-powered solutions: Symphony GOLD provides end-to-end, AI-powered solutions for retailers and CPGs. These solutions cover various areas such as store and space planning, shelf planning, store intelligence, store operations, merchandising and marketing, assortment optimization, personalized marketing, promotion optimization, demand forecasting, replenishment and allocation, supply chain intelligence, supply chain management, and data collaboration and monetization.

Precise insights and actions: Symphony GOLD utilizes retailer, CPG, and contextual data to create one integrated view of the value chain. The vendor claims that this integrated view aims to enable unbiased collaboration and more informed data-based decisions. The AI capabilities of Symphony GOLD aim to provide predictive insights and forecasts for potentially profitable growth. The deep predictive and generative AI capabilities throughout the portfolio offer prescriptive, potentially more accurate forecasts and automation to potentially unlock incremental loyalty, sales, and cost savings.

Speed and agility: Symphony GOLD solutions aim to streamline and simplify core processes, enabling retailers and CPGs to potentially meet the speed and agility demands of shoppers and the market. These solutions aim to help retailers and CPGs potentially exceed shoppers' expectations by providing quick and potentially accurate insights and actions.

Customer loyalty, sales growth, and product availability: According to the vendor, Symphony GOLD's AI-powered solutions have shown potential benefits for retailers and CPGs. These benefits include a potential increase in customer loyalty, potential incremental sales growth, and a potential increase in product availability.