Syonet CRM

Syonet CRM is a customer relationship management (CRM) solution designed specifically for the automotive industry. According to the vendor, it caters to businesses of various sizes, from small independent dealerships to large multi-brand automotive groups. This CRM system is commonly used by automotive dealerships, sales professionals, service centers, parts and accessories retailers, as well as finance and insurance providers in the automotive industry.

Key Features

Mobile Leads: According to the vendor, Syonet CRM enables sales representatives to receive leads directly on their mobile devices, facilitating prompt follow-up and potentially increasing conversion rates.

Intelligent Sales Funnel: Syonet CRM includes an intelligent sales funnel that automatically distributes leads among sales representatives. The vendor claims that this feature maximizes the chances of converting leads into sales and enhances effective follow-up.

Integrations and Certifications with Automakers and Web Portals: Syonet CRM offers integrations and certifications with major automakers and web portals, allowing for accurate data synchronization and potentially streamlining operations.

Web Lead Management with Dashboards and Marketing Automations: Syonet CRM provides a web lead management system with customizable dashboards and over 180 filters in marketing automations. The vendor states that this feature enables effective lead tracking, performance analysis, and targeted marketing campaigns.

Post-Sales Customer Management through Customized Appointment Apps: Syonet CRM offers customized apps for post-sales customer management, specifically designed for appointment scheduling. According to the vendor, this feature enhances the overall customer experience by allowing convenient service appointment scheduling and efficient management of customer appointments.

Inventory Management and Vehicle Tracking: Syonet CRM includes inventory management features that enable dealerships to track vehicle availability, manage stock levels, and potentially streamline the sales process.

Customer Communication and Follow-Up: Syonet CRM provides tools for customer communication and follow-up, including automated reminders, personalized messaging, and comprehensive contact history tracking. The vendor claims that these features facilitate effective communication with customers.

Analytics and Reporting: Syonet CRM offers robust analytics and reporting capabilities, allowing businesses to track key performance metrics, monitor sales trends, and potentially make data-driven decisions.

Document Management: Syonet CRM includes document management features, enabling dealerships to store and organize important documents such as contracts, service records, and customer information securely. According to the vendor, this feature helps improve document organization and accessibility.

Integration with Finance and Insurance Providers: Syonet CRM integrates seamlessly with finance and insurance providers, potentially streamlining the financing and insurance process for automotive sales and enhancing customer satisfaction. According to the vendor, this integration can simplify the overall sales process.