Telgoo5

Telgoo5 is an end-to-end cloud-based SaaS platform that specializes in providing business support system (BSS) and online charging system (OCS) solutions for a wide range of professionals and industries. According to the vendor, Telgoo5 is designed to cater to companies of all sizes, from small businesses to large enterprises. It is utilized by telecom professionals, cable and internet service providers, mobile operators, mobile virtual network operators, enablers, and aggregators. Telgoo5 offers a suite of features aimed at managing billing, customer relationship management, online charging, analytics, prepaid and postpaid services, Internet of Things (IoT), machine-to-machine (M2M) transactions, and seamless integration with cloud partners, carriers, payment gateways, and shipping carriers.

Key Features

Billing Support System: According to the vendor, Telgoo5 offers a comprehensive billing support system that includes billing, rating, and charging solutions for prepaid and postpaid services. It also provides revenue assurance, point of sale capabilities, and the ability to apply complex taxation rules for revenue assurance.

Customer Relationship Management (CRM): Telgoo5 provides a CRM system that focuses on customer satisfaction and relationship management. According to the vendor, it offers real-time customer profiles, integrated self-care options, and mobile apps for iOS and Android. It also includes interactive voice response (IVR) capabilities for self-service and customer support.

Online Charging System (OCS): Telgoo5's online charging system enables real-time charging and rating of services. According to the vendor, it supports event-based charging and session-based charging, enforces credit limits, and prevents revenue leakage. It also provides 24x7 support for technical issues.

Analytics: Telgoo5 offers data analytics capabilities that allow users to analyze large amounts of data. According to the vendor, it provides customizable reports and helps users discover trends and insights.

Prepaid Services: Telgoo5 provides comprehensive billing, rating, and charging solutions for prepaid services. According to the vendor, it includes the rating of network transactions based on Call Detail Records (CDRs), call exception and call barring services, and the collection of service usage details of subscribers. It also offers customizable prepaid engine features such as charging, billing, automatic workflows, and complete financial integration and reporting.

Postpaid Services: Telgoo5 enables telecom operators to capture the postpaid market with its flexible services. According to the vendor, it offers complete control over the process of provisioning, activating, and deactivating customers. It includes a multitude of billing applications, the ability to create and assign tariff and bundle plans, and full control over postpaid tariff plan creation.

Internet of Things (IoT): Telgoo5 provides services for the Internet of Things (IoT). According to the vendor, it supports IoT transactions, captures and bills IoT transactions, and facilitates machine-to-machine (M2M) transactions. It also includes data ingestion based on different rules and allows for custom bills and flows.

Machine to Machine (M2M): Telgoo5 offers machine-to-machine (M2M) services. According to the vendor, it provides secure M2M connectivity, tracking of M2M transactions, and charging, rating, and billing of M2M transactions.

Cloud Partners: Telgoo5 is part of the Amazon Partner Network (APN) and utilizes Amazon Web Services (AWS) and Microsoft Azure cloud services. According to the vendor, it ensures the safety of data and quick processing of transactions.

Carriers Integrated: Telgoo5 has partnerships with major carriers such as T-Mobile, Verizon Wireless, AT&T, and Sprint. According to the vendor, it offers a fully-integrated solution for provisioning connection from carriers to subscribers.