TELUS Health Virtual Care

TELUS Health Virtual Care is a virtual healthcare solution offered by TELUS Health. According to the vendor, it aims to provide personalized support from clinicians 24/7 across Canada. This product is designed to cater to organizations of various sizes, from small businesses to large enterprises, and is utilized by healthcare professionals, employers, employees, human resources departments, and insurance providers.

Key Features

24/7 Access: According to the vendor, TELUS Health Virtual Care offers 24/7 access to healthcare professionals, allowing individuals to seek medical advice, consultations, and prescriptions at any time.

Countrywide Coverage: TELUS Health Virtual Care provides countrywide coverage, enabling individuals to connect with a care team for triage, treatment, and prescriptions, regardless of their location within Canada.

Personalized Approach: The vendor states that TELUS Health Virtual Care takes a personalized approach to care, ensuring that individuals receive tailored support and treatment based on their specific health concerns and needs.

Comprehensive Services: TELUS Health Virtual Care offers a wide range of services beyond consultations and diagnosis. According to the vendor, these services include prescriptions, referrals to specialists, mental health support, lab work and imaging requests, and medical advice.

Mental Health Support: The vendor claims that TELUS Health Virtual Care provides mental health support, allowing individuals to receive assistance from nurse practitioners for their mental health concerns without the need for appointments.

Integration with EAP and Wellbeing Platforms: According to the vendor, TELUS Health Virtual Care can be integrated with the company's Employee Assistance Program (EAP) and Wellbeing platform solutions, providing employees with additional wellbeing support, including mental health resources, tools, and services.

Prescriptions and Referrals: TELUS Health Virtual Care enables healthcare professionals to provide prescriptions and referrals to specialists as needed, eliminating the need for in-person visits or additional appointments.

Multilingual Support: The vendor states that TELUS Health Virtual Care offers support in both French and English, ensuring that individuals can communicate with healthcare professionals in their preferred language.

Secure Health Information: According to the vendor, TELUS Health Virtual Care prioritizes the security and confidentiality of employee health information, meeting privacy and security standards to safeguard sensitive data.

Convenient and Flexible Access: TELUS Health Virtual Care offers convenient and flexible access to healthcare professionals, allowing individuals to seek medical advice and support from the comfort of their own homes or workplaces, eliminating the need for travel to physical healthcare facilities.