Overview
What is TextSMS4Dynamics?
TextSMS4Dynamics integrates SMS within the Microsoft Dynamics 365 CRM, enabling organizations to leverage the personalized marketing and sales capability of SMS within their Dynamics environment, with the goal of improving personalized engagement, higher open rates, and quick response. CRM users can send…
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Product Details
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- Tech Details
What is TextSMS4Dynamics?
TextSMS4Dynamics integrates SMS within the Microsoft Dynamics 365 CRM, enabling organizations to leverage the personalized marketing and sales
capability of SMS within their Dynamics environment, with the goal of improving personalized
engagement, higher open rates, and quick response. CRM users can send and
receive SMS messages, communicate promptly, send pictures or emojis during
messaging, and automate messages based on actions made within CRM. It can be
configured to work with any OOB or custom entities.
TextSMS4Dynamics Features
- Supported: Send and receive messages directly from Dynamics 365 CRM
- Supported: Trigged-based automated messages in Dynamics 365 CRM based on updates and actions
- Supported: Images and emojis can be added with text to enrich the conversational experience with clients within the CRM environment
- Supported: Conversation history records are stored and accessed in Microsoft Dynamics 365 CRM
- Supported: Customized message templates within Dynamics 365 CRM.
- Supported: Notifications and updates are received from the Message Account on CRM, keeping users informed of any incoming messages
- Supported: SMS conversations can be converted into any OOB or a custom entity
- Supported: Personalization of customer engagement, such as sending notifications, updates, or marketing campaigns from Microsoft Dynamics 365 CRM
TextSMS4Dynamics Screenshots
TextSMS4Dynamics Competitors
TextSMS4Dynamics Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | All |
Supported Languages | English |