TicketOS

TicketOS is a cloud-based ticket management solution that aims to streamline and optimize the management of sports and entertainment tickets for businesses. It is also used for corporate event tickets, luxury suites, and hospitality passes. According to the vendor, TicketOS is suitable for organizations of all sizes, from small businesses to large enterprises. It is utilized by various professionals and industries, including sales and marketing teams, finance and compliance teams, IT program management teams, human resources departments, event and hospitality management professionals, corporate entertainment, sports teams and venues, event management, hospitality and catering, and retail and e-commerce.

Key Features

Centralized Workflow Management: According to the vendor, TicketOS offers seamless integration of inventory management to streamline sports and entertainment ticket operations. It enables efficient distribution and allocation of tickets based on various criteria, with customizable request and approval processes.

Single Pane of Visibility: TicketOS consolidates all ticketing operations in one place, providing real-time visibility into ticket inventory, expenses, and more. The vendor claims that it improves communication and collaboration among team members through a customizable dashboard.

Highly Configurable: TicketOS can be customized to match an organization's processes. According to the vendor, it offers role-based single sign-on, custom ticket categories and tiers, and the ability to define ticket request rules and approval processes.

Touchless Fulfillment: The vendor states that TicketOS automates the ticket fulfillment process, delivering requested tickets to employees and clients. It provides complete visibility of ticket orders and deliveries with real-time updates on the status of each order.

Expansive Reporting: According to the vendor, TicketOS offers extensive reporting options powered by Microsoft PowerBI, allowing users to gain valuable insights into ticket utilization. It enables tracking of attendance, ROI, compliance, and finance metrics, as well as the creation of custom reports based on specific data sets.

Seamless Third-Party Integrations: TicketOS seamlessly integrates with third-party applications such as Concur, Salesforce, Microsoft PowerBI, and custom-built apps, according to the vendor. It enables integration with financial and CRM tools for seamless data transfer.

Expert Client Services Team: TicketOS provides an expert client services team dedicated to providing support in various aspects of the ticket management program. According to the vendor, they assist with loading tickets, order completion, catering assistance, fulfillment, report generation, and troubleshooting.

Major Events Hospitality: TicketOS offers major events hospitality services, aiming to optimize employee and client entertainment strategies. The vendor claims to provide engaging and memorable experiences for prestigious sports events, concerts, and culinary experiences.

Suite Catering Management: TicketOS simplifies the entire suite catering process, from coordinating food and beverage service to timely delivery. According to the vendor, it handles venue and caterer coordination and allows employees to place and approve catering orders directly within the platform.

Retail Gift Cards: TicketOS offers a retail gift card solution to complement rewards programs and show appreciation to employees and clients. According to the vendor, users can easily purchase and distribute physical and digital gift cards from a substantial catalog of trusted retail partners.