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TicketSauce has received positive feedback from users who appreciate the excellent customer service provided by their account executives. …
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Product Details
- About
- Tech Details
What is TicketSauce?
TicketSauce Features
- Supported: Activity Dashboard
- Supported: Attendee Management
- Supported: Badge Management
- Supported: Conferences/Conventions
- Supported: Discount Management
- Supported: Email Marketing
- Supported: Event Scheduling
- Supported: Exhibit/Vendor Management
- Supported: Gamification
- Supported: Payment Processing
- Supported: Registration Management
- Supported: Reporting/Analytics
- Supported: Social Promotion
- Supported: Sponsorship Management
- Supported: Surveys & Feedback
- Supported: Ticketing
- Supported: Barcode/Ticket Scanning
- Supported: Customer Data Management
- Supported: Kiosk Ticketing
- Supported: Mobile Ticketing
- Supported: Online Ticketing
- Supported: Onsite Ticketing
- Supported: Point of Sale (POS)
- Supported: Print-at-Home
- Supported: Promotions Management
- Supported: Season Tickets
- Supported: Seating Map
- Supported: Ticket Reservations
- Supported: Website Management
- Supported: Alerts/Notifications
- Supported: Customizable Branding
- Supported: Customizable Forms
- Supported: Electronic Payments
- Supported: Event Calendar
- Supported: Event Management
- Supported: Event Ticketing
- Supported: Marketing Automation
- Supported: Mobile Access
- Supported: Online Payments
- Supported: Online Registration
- Supported: Reporting & Statistics
- Supported: Social Media Integration
- Supported: Third Party Integrations
- Supported: Visitor Registration
- Supported: Data Import/Export
- Supported: Guest List Management
- Supported: Onsite Registration
- Supported: QR Codes
- Supported: Location-Based Marketing
- Supported: Application Development
- Supported: Mobile Check-in
- Supported: Multi-Event
- Supported: Real Time Updates
- Supported: Attendee Tracking
- Supported: Class Registration
- Supported: Event Registration
TicketSauce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TicketSauce has received positive feedback from users who appreciate the excellent customer service provided by their account executives. Users have found it easy to communicate their concerns and have them addressed promptly. This level of support has helped to build trust and confidence in the platform.
One of the key use cases of TicketSauce is its flexibility in tailoring the platform to meet the specific needs of organizations. Users, such as museums, have appreciated how TicketSauce works closely with them to customize the platform according to their requirements. This adaptability allows organizations to create a seamless ticketing experience for their visitors.
Customers have also praised TicketSauce's customer service team for being responsive and proactive in suggesting additional marketing ideas that they had not considered before. This added value helps organizations maximize their ticket sales and reach a wider audience.
Venue owners hosting a significant number of shows annually have found TicketSauce to be a reliable ticketing platform. They appreciate its ease of use and real-time data, which are critical to managing their businesses effectively. With access to accurate information on ticket sales and attendance, venue owners can make informed decisions and optimize their operations.
In some instances, TicketSauce has successfully convinced users to switch from other platforms, like Eventbrite, based on promises of robust functionality and a better overall experience. These success stories demonstrate TicketSauce's ability to meet the needs and expectations of users who were previously dissatisfied with their ticketing solutions.
However, it is worth noting that there have been reports of disappointing experiences with TicketSauce's platform where users encountered numerous issues. While these specific issues were not listed, it highlights the importance for potential users to thoroughly evaluate the platform's features and capabilities before committing.
Additionally, concerns have been raised about mishandling funds from ticket sales by TicketSauce, with some outstanding amounts remaining unresolved. This raises valid concerns about the financial stability of the company which potential users should consider when choosing a ticketing platform.
Overall, TicketSauce has been commended for its customer service, flexibility, and real-time data capabilities. However, potential users should carefully evaluate the platform's features and consider the financial stability of the company before making a decision.
Most Customizable and Data-Driven Ticketing Platform: Reviewers have consistently praised TicketSauce for being the most customizable and data-driven ticketing platform they have ever used. Multiple users have expressed that compared to other platforms such as EventBrite, Ticketmaster, and AXS, TicketSauce stands out due to its extensive customization options and data-focused features.
Exceptional Customer Support: Many reviewers have highlighted the exceptional customer support provided by TicketSauce. Users consistently mention that the support team is second to none, emphasizing their quick response times and willingness to help resolve any issues or inquiries.
Ease of Use and Intuitive Nature: The ease of use and intuitive nature of TicketSauce's software has been widely appreciated by reviewers. Several users have mentioned how simple it is to input information into the system and access any needed information efficiently. Additionally, customers find the software user-friendly, indicating that it is easy for them to navigate and utilize in their ticket purchasing experience.
Poor Design and Unreliable App: Some users have expressed dissatisfaction with the software, mentioning that it has a poorly designed interface and an unreliable app.
Inconvenience of Technical Support for Updates: According to one user, certain updates cannot be made without the assistance of technical support, which can be inconvenient and time-consuming.
Clunky System with Excessive Steps: A reviewer mentioned that the system is clunky and requires too many steps to complete actions, potentially slowing down workflows and reducing efficiency.