Timworks

Timworks is positioned as an all-in-one client support and communication app, designed to simplify customer support for businesses. According to the vendor, it caters specifically to small to medium-sized businesses across various professions and industries, including accountants, finance professionals, IT support, and schools and education.

Key Features

Efficient: According to the vendor, Timworks allows users to organize conversations and filter them by client or team, eliminating the need for messy email threads. It aims to streamline communication and facilitate quick query resolution. Additionally, colleagues can be easily added to relevant clients for seamless collaboration.

Integrated: Timworks is said to seamlessly integrate with popular tools such as Dext, HubDoc, Datamolino, and more. The vendor claims that users can send invoices from the chat directly to data capture tools, enhancing productivity with fast processing and automated data entry. Furthermore, the vendor promises additional integrations in the future for a more comprehensive experience.

Secure: The vendor asserts that Timworks is compliant with GDPR regulations, ensuring the protection of client data. It offers secure audit trails for compliance and peace of mind. Users can choose from three different admin roles, providing them with full control. Additionally, Timworks facilitates document exchange with enhanced security measures.

Fast: Timworks boasts blazing fast integrations that can sync thousands of bills in less than one second, according to the vendor. It aims to speed up workflow with lightning-fast processing and efficient data synchronization with preferred accounting software. The vendor claims that Timworks saves time and effort through fast and reliable data transfer.

Saved: The vendor states that Timworks allows users to archive conversations and data, making them easily retrievable. Archived conversations and data can also be resurrected from the accounting app, ensuring that important information is never lost. Timworks enables users to maintain a record of all client interactions.

Collaborative: Timworks aims to foster better relationships with clients through regular communication. According to the vendor, it encourages a shared goal of growth with clients. Users can collaborate with colleagues and clients in real-time, facilitating effective communication and fostering loyalty and understanding.